Ratings based on 90 Verified Reviews

4.6 out of 5
100% of guests recommend
4.4 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Mar 2020 on Hotels
Comment from Hotel Management
23 Mar 2020 by Min, Hotel Management
Thank for your stay and hope to see you very soon
3 out of 5
by A verified traveler

Posted 30 Jan 2020
The property has potential but is quite outdated and is extremely cold during the night.
Comment from Hotel Management
31 Jan 2020 by Min, Hotel Management
Dear Our Valued Guest Thank for your stay and review. We kindly invite you for next time. Your feedback is very important for us to promote our service. Thank Have a nice Trip
5 out of 5
by A verified traveler

Gem of a Hotel

Posted 24 Jan 2020 on Hotels
Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly. Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good. I would definitely stay at this hotel again if my travels bring me back to Bagan.
Comment from Hotel Management
24 Jan 2020 by Manager, Hotel Management
Dear Our Valued Guest Thank for your stay and feedback for us. We invite you to come and stay again in your second home Ruby True. with nice regards
5 out of 5
by A verified traveler

Nice pool

Posted 21 Jan 2020 on Hotels
We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.
Comment from Hotel Management
23 Jan 2020 by Manager, Hotel Management
Dear Our Valued Guest Thank for your stay and review for us. We will try the best for our service. You are the most welcome . Have a nice Trip.
4 out of 5
by A verified traveler

Charming and affordable

Posted 31 Dec 2019 on Hotels
Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.
Comment from Hotel Management
2 Jan 2020 by Management, Hotel Management
Thank for your stay and review for us. we invite you to come and stay again
5 out of 5
by A verified traveler

Posted 26 Oct 2019
Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.
Comment from Hotel Management
28 Oct 2019 by Min, Hotel Management
Dear Our Valued Guest Thank for your stay and review.we will try the best to promote our service more and more. Have a nice day with nice regards Management
5 out of 5
by A verified traveler

Posted 23 Oct 2019
Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.
Comment from Hotel Management
23 Oct 2019 by Min, Hotel Management
Dear Our Valued Guest Thank for your stay and good review for us. we invite you to come and stay again . with nice regards Management
5 out of 5
by A verified traveler from MALAYSIA

Posted 9 Sep 2019
Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.
Comment from Hotel Management
10 Sep 2019 by Management, Hotel Management
Dear Kevin Thank for staying in our hotel and review for us. we invite you to come and stay again. with nice regards
5 out of 5
by A verified traveler

Posted 17 Mar 2019 on Hotels
Comment from Hotel Management
18 Mar 2019 by Ruby True Hotel , Hotel Management
Dear Valuable Guest, Mingalarpar from Ruby True Hotel Bagan, Firstly we would like to say thank you for your kindly appreciation to our hotel. And we would like to apologize again for inconvenience during you stay at our hotel. We hope you will join with us next trip to Bagan, Myanmar and we will arrange best service for you. Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Nice hotel to stay.

Posted 30 Jun 2018
Pros: The hotel manage is very helpful,she even help us to booked the hotel on Gold Rock (Mountain Top Hotel) which is not available on website, it make me
Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.
Comment from Hotel Management
14 Jul 2018 by Ruby True Hotel Team, Hotel Management
Dear Sir/Madam, Have a nice day!! Thank for your kindly appreciation to our hotel. We hope you will join with us again next trip to Myanmar. Warm Regards,
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