Ratings based on 20 Verified Reviews

3.3 out of 5
40% of guests recommend
3.0 Room cleanliness
3.8 Service & staff
2.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Very nice cozy and very friendly staff
3 out of 5
by A verified traveler

Posted 24 Mar 2024
Good service by the staff.
5 out of 5
by A verified traveler

Best situated hotel in Nuara Eliya

Posted 3 Mar 2024 on Hotels
Great value stay at this once state of the art 1930s hotel. Full of old world charm, white cotton sheets, surprised they were not starched. Huge bedrooms and with a bath. Big breakfast in the period dining room. Ideally situated and next door to the Grand Hotel with more opulence.
3 out of 5
by A verified traveler from Liverpool

A pretty location but a rather tired interior

Posted 21 Apr 2018
The hotel has some nice features but there were several housekeeping issues over the functioning of the bedroom and bathroom and the service at breakfast wasn't very attentive.
5 out of 5
by A verified traveler

Cosy, colonial hotel in the middle of Nuwara Eliya

Posted 12 Feb 2018 on Hotels
Cosy colonial style hotel, nice people, great bar! Food is good and prepared with care and consideration.
4 out of 5
by A verified traveler

Nice place to stay, although shame about the room

Posted 9 Feb 2018 on Hotels
Had a 1 night stay. Unfortunately I have to mark it down due to the state of the bathroom. It was disgusting, dirty, damp and needs a huge make over. If they fix this then I would give the hotel an awesome rating. Hotel is very close to the Grand Hotel and walking distance to the city centre. The rest of the hotel itself is nice, the lobby and bar is really cool with old English furniture. The staff are also very friendly and helpful. Breakfast has a good selection.
3 out of 5
by A verified traveler

Posted 19 Dec 2017 on Hotels
It’s an outdated place but really friendly staff with some simple upgrades it would be a real contender.
2 out of 5
by A verified traveler from Germany

Run down hotel. Appliances in bathroom were broken

Posted 9 Mar 2017
Bathroom walls looked mildew. room was damp including bedspreads. Breakfast was boring. Only hotel manager could communicate in English. Staff was friendly. Even at 50% discount the hotel is overpriced.
4 out of 5
by gregory

Little England, comfortable, greatt service

Posted 7 Feb 2017 on Hotels
Great place; exceptional service; excellent staff; super breakfast. The staff was incredibly helpful from getting me a cab to helping me with broken zippers on my bag. Really great people in an non-ironic English countryside environment.
1 out of 5
by A verified traveler

It was a shocking place never will recommend this

Posted 14 Jan 2017
Pros: Absolutely nothing
Cons: Well I donut it from managers down they were terrible
Location: Not sure just had the worse 3 uncomfortable stay
Well extremely cold, not clean awful staff and shocking breakfast absolutely terrible will never recommend don't be fooled by pictures on sights. It was the worse hotel needs to be pulled down and built again
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