Ratings based on 15 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2019
Initially I was a bit skeptical when the property staff reached out to me to transfer the refundable security deposit via online transfer. However after meeting and talking to them, I’m well assured. In fact, the team have been professional & shared tips on how to get to the place, things to do around & promptly returned my deposit upon the end of my stay. Great customer service & hospitality. Room was clean, great for family of 4, lovely swimming pool & gym as well. Would definitely check in this place again the next time I’m in JB.
Comment from Hotel Management
7 Jan 2020 by Jasvin, Hotel Management
Wonderful responsible and helpful guest. Easy to deal with and Left place clean. We Will have more additions to this place and we look forward to you next visit.
by A verified traveler
Posted 26 Dec 2019 on Hotels
Too many rules but overall ok
Comment from Hotel Management
7 Jan 2020 by Hasvin, Hotel Management
Responsible and helpful guest. Rules are from management to ensure smooth, SAFE and comfortable Stay for all guest. We Will have more additions to this place and we do look forward to you next visit.
by A verified traveler
Posted 26 Nov 2019 on Hotels
Comment from Hotel Management
7 Jan 2020 by Jasvin, Hotel Management
Nice and responsible guest.
We look forward to your next visit.
by A verified traveler
Posted 21 Sep 2019 on Hotels
New place and the surrounding has yet to develop.
The room and facility is very clean. Security is quite tight especially at the swimming pool area.
by A verified traveler
lovely stay
Posted 11 Sep 2019 on HotelsStunning pool and apartment . Value for money !
by A verified traveler from Singapore
Posted 24 Aug 2019
Stunning pool with sky deck at level 27
Flat screen tv with netflix
Large beds
New property
by A verified traveler
Posted 19 Aug 2019 on Hotels
by A verified traveler
Disappointing
Posted 12 Aug 2019 on HotelsEverything was falling apart. Wifi super slow, kitchen sink is dirty, the cabinets cannot shut properly, toilet fittings are Super dirty, towels r dirty (we bought new towels), no channels to watch on TV, check in was lousy because reception does not have our names and can’t really speak Malay or English, car park is dangerous because of repair works and they only open 1 lane with many blind spots (needs to reverse to avoid collision with oncoming vehicle and security just sit there).... Singaporeans hoping to have a relaxing stay, please do not waste your trip, just doing our part as fellow Singaporeans to avoid such traps. At $75 a night, there are better choices. Probably the water disruption was unintended but it sums up everything. Only good thing was at least aircon was working well.
Comment from Hotel Management
22 Aug 2019 by Cs , Hotel Management
Dear guest , we had to transfer you to another operator apartment due to water supply issue in johor
by A verified traveler
Posted 20 May 2019 on Hotels
by A verified traveler from Auckland, New Zealand
Posted 29 Apr 2019
The advertised free wifi was non existant. There was no wifi in the room and get online you have to go 8 floors down to the loby and then fill out a form online, which is obviously to capture your details for advertising stuff. If you do sll of this, you can get a very weak signal. Very frustrating! There is wifi in the room but apparently the condo owner has chosen to no make that available to guests. I usually get 4g mobil data on my phone but there was a very poor signal in this area.
