See all properties

The Sakala Resort Bali

5.0 star property
Elegant beach resort and 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sakala Resort Bali

2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Couples treatment rooms, spa tub, body treatments, hot stone massages
2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Room service
    Room service
The price is P6,774
P8,196 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Pool Access Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Pool Access Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Pool View Suite

Terrace/patio

Deluxe Pool View Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Pool Villa

Living area

Two Bedroom Pool Villa

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 287 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 125 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Suite, 2 Bedrooms, Balcony, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 125 sq m
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Bed and 1 Large Twin Sofa Bed

View all photos for Lower Ground Room - No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Lower Ground Room - No View

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 62.8 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Hotel Nikko Bali Benoa Beach
Pool
Spa
Kids pool
Parking included
8.6 out of 10, Excellent, (838)
The price is P3,994
P4,833 total
includes taxes & fees
Dec 3 - Dec 4
Hotel Nikko Bali Benoa Beach
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363

What's nearby

  • Tanjung Benoa Beach - 6 min walk - 0.5 km
  • Samuh Beach - 11 min drive - 4.0 km
  • Nusa Dua Beach - 13 min drive - 5.5 km
  • Benoa Harbour - 14 min drive - 14.9 km
  • Jimbaran Beach - 24 min drive - 11.3 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬2 min drive
  • ‪Bumbu Bali Restaurant & Cooking School - ‬2 min drive
  • ‪Giorgio Italian Cuisine - ‬18 min walk
  • ‪Coco Bistro - ‬18 min walk
  • ‪Nagisa Japanese Restaurant - ‬19 min walk

About this property

The Sakala Resort Bali

Luxury family-friendly resort near Samuh Beach
Located close to Nusa Dua Beach and Bali National Golf Club, The Sakala Resort Bali provides 2 swim-up bars, a beach bar, and a terrace. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and free beach cabanas. Indulge in a hot stone massage, reflexology, and a manicure/pedicure at Wellness SPA, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes are offered at the 24-hour health club; other things to do include beach volleyball. Free in-room WiFi is available to all guests, along with designer stores on site and a firepit.
Other perks include:
  • 2 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • A free beach club on site, wedding services, and charcoal grills
  • Guest reviews say great things about the helpful staff
Room features
All 261 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Eco-friendly toiletries, separate tubs/showers, and hair dryers
  • 42-inch LED TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 300,000 for adults and IDR 150,000 for children
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Sakala Beach Club
  • Samuh Beach House
  • The Restaurant
  • The Terrace

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free beach club
  • Free children's club
  • Full-service spa
  • Outdoor pool (guest access)
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Pool gate
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (6,458 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Firepit
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height counter and sink
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property collects an IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 300000 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 5 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chedi Sakala
Chedi Sakala Hotel
Chedi Sakala Hotel Nusa Dua
Chedi Sakala Nusa Dua
Sakala Chedi
Mantra Sakala Resort Beach Club Bali Nusa Dua
Sakala Resort Bali Nusa Dua
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali
Sakala Bali Nusa Dua
Sakala Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
Mantra Sakala Resort Beach Club Bali
The Sakala Resort Bali All Suites

Frequently asked questions

Does The Sakala Resort Bali have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–7:00 PM.

How much does it cost to stay at The Sakala Resort Bali?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at The Sakala Resort Bali on Nov 22, 2024 start from P 6,773.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sakala Resort Bali pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sakala Resort Bali?

Self parking is free at this property.

What time is check-in at The Sakala Resort Bali?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Sakala Resort Bali?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Sakala Resort Bali provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 465000 per vehicle applies.

Where is The Sakala Resort Bali located?

Offering direct access to the beach, this Nusa Dua resort is 2.5 mi (4.1 km) from Samuh Beach and within 6 mi (10 km) of Nusa Dua Beach and Bali National Golf Club. Jimbaran Beach and Seminyak Beach are also within 16 mi (25 km).

The Sakala Resort Bali Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 235 out of 508 reviews" "
Rating 8 - Good. 160 out of 508 reviews" "
Rating 6 - Okay. 62 out of 508 reviews" "
Rating 4 - Poor. 27 out of 508 reviews" "
Rating 2 - Terrible. 24 out of 508 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 2 bedroom villa for our trip to Bali, the apartment was huge, very well maintained and had everything we needed and more, it came with a butler, ours was Yudi, he was fantastic, everything we needed he sorted immediately, he would WhatsApp us restaurant suggestions, tours and what was happening in the resort, we really couldn't have asked for more from him. This place is an ideal relaxation destination, was a couple hours from all the hustle and bustle of Bali but that suited us and taxis were so cheap it didn't matter. Would highly recommend this resort!

10/10 Excellent

Arpita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Karmen

Stayed 6 nights in Aug 2024

8/10 Good

Mark, Brackley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, relaxing and a place to come if you want to escape the hustle and bustle. Food is excellent and the property is well maintained. The manager is approachable and ensures to provide guests with a great experience here. Thank you for our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristy Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sakala Resort, what a beauty! Stunning rooms, stunning hotel! A special thanks to Demmy and his team, I celebrated my Birthday whilst staying at Sakala last week and wow! A special Birthday breakfast with singing staff, a cake with candles and the most amazing food. Come home later that evening to Happy Birthday written on our bed in Banana leaf and red roses, absolutely stunning! Demmy and his team made our stay spectacular and we cannot thank them enough. Bali truly is beautiful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tomoyuki, San Diego

Traveled with family
Disliked: Cleanliness, staff & service
The good things 1. The room of the hotel was clean and good. 2. There is a shuttle bus to the Bali collection shopping. The bad things: 1. The water of the swimming pool was so dirty and we could not swim. 2. The stuff members at the check-in counter didn’t explain about things in the hotel. 3. The staff members didn’t have enough hospitality attitude toward the guests.
Stayed 2 nights in Aug 2024

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff was amazing and the breakfast had a great selection of both western style and Indonesian dishes.
Stayed 8 nights in Jul 2024

10/10 Excellent

Khadija

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the staff and the villa!
Stayed 4 nights in Jul 2024

2/10 Terrible

Reem

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consider somewhere else
The room was full of insects and not clean. My son after sitting on the sofa started itching and once they took the cover out and replaced it with regular sheets he was able to sit.It’s a shame because it could be better. The beautiful details around the facility suggest it may had better days.I left after one night and lost my non- refundable payment. If you are booking this hotel don’t pay up in advance. There are many beautiful hotels in Bali with true Bali hospitality ,this is not one of them. The breakfast was ok, the overall stay for one night was not comfortable. I have requested that they pay attention to my complaints ( waited in the first night 3 hrs with back and forth msgs but saw the manager the following morning around 10 or 11)I also requested that they make sure it does not happen to someone else. I have suggested that they refund my payment because it will just assure me they are willing to make changes. The manager refused as it is policy. To me it only means they can’t do real changes.
Dirty counter
Ant on my shirt just minutes of the t shirt laying there
Dirty cupboard
Dirty bathroom
Stayed 4 nights in Jul 2024

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the BEST time at Sakala Resort! It was on a beautiful property with great sunrise and sunset views. The resort owns a beachfront property across the street where they have nightly events, a restaurant and pool with a bar. The breakfast buffet offers western food and delicious classic Balinese dishes. My room was beautiful, and the bed was soooo comfortable! The room was a long walk from the lobby though. The staff at Sakala were the most AMAZING part!!! Guest Experience Manager Demmy made excellent suggestions and always made sure me and my family were happy. The best egg chef, Comme (I hope I spelled that right) was a sweet touch to my mornings! Now my Girl, Yani! She had JUST started working there when we met and she made my birthday soooo special!!!! She was the epitome of Balinese kindness culture and I love her! That’s right. I love her lol. Stay at Sakala if you wanna stay in Nusa Dua! You won’t be sorry!
Stayed 10 nights in Jul 2024

10/10 Excellent

dylan

Stayed 3 nights in Jul 2024

10/10 Excellent

Eamonn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Refreshing breeze
Very nice resort rooms are excellent clean and have everything you want Breakfast menu could be better. Otherwise the resort was very good
Stayed 3 nights in Jul 2024

10/10 Excellent

Wolfe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Kids loved the infinity pool and it wasn't too busy. Breakfast was lovely and lunch and dinner menus were nice aswell. Staff were lovely and kids enjoyed the mocktail making. I would recommend and hopefully be back.
Stayed 8 nights in Jun 2024

10/10 Excellent

Alicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the sakala resort for 10 nights, staying in the 2 bed villa with pool. The villa was stunning and huge! The photos don’t do it justice, it was over two levels and the spaces were huge. The pool was great and we spent most of the time in the Villa. The service was exceptional generally, with a special mention to Mr Agung who was amazing. The private beach wasn’t amazing, very small and rubbish in the resorts area.

10/10 Excellent

Priyanka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 8 nights in Jun 2024

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, variety of food, delicioso desayuno, the nearby area its full of restaurants and stores, massages, we used a scooter to go around the island. Beautiful room, very clean. Thanks!
Stayed 2 nights in Jun 2024

10/10 Excellent

Zarrin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Sakala are so friendly, attentive and helpful. In particular each morning the cincierge at breakfast would check in to .ake sure our stay is going well. I loved both pools and even sitting in the lobby relaxing with a drink. The ONLY thing I would improve on is the food. It was ok but not great for the price. But there some restaurants nearby that made up for it.
Stayed 4 nights in Jun 2024

6/10 Okay

Aroha

Liked: Staff & service
Disliked: Property conditions & facilities
Limited choice on food same selection for the whole time i stayed which was 10 days Bbq night was 3 salads a few sweets and expensive. Dont mean to sound ungrateful just giving honest review. The pool areas are amazing the best i have stayed at. I was a solo traveller so probably should have stayed closer to more restaurants and spa choices.
Stayed 10 nights in May 2024

10/10 Excellent

Kristy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Sakala. The staff were extremely friendly & helpful & were so lovely to our kids. Highlights All requests were actioned in a fast manner. The room air conditioning was great. The hotel was impeccable clean, the room cleaners were fantastic and even lined our kids soft toys on their bed each time they made up the room. Demmy was helpful from the get go and would go above and beyond for our requests!

10/10 Excellent

Dexter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay there. Undoubtedly the best aspect of the hotel is the staff - friendly and helpful down to the guys at the hotel entrance. Breakfast is Excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resort experiences we have ever had. The Villa was absolutely lovely, beautifully maintained, stylish, spacious and comfortable. It was cleaned daily with much care and attention. The pools were beautiful and we loved having access to our own pool. The staff were incredibly attentive and engaged. We were offered personalised activities that were brought to us. We particularly loved kite making and towel folding. Lots of fun and things we would never normally do. Breakfast was an absolute feast. Abundant and delicious choices with staff remembering our names, how we like our hot drinks and ensuring my son who has allergies was catered for. Each morning without asking they would come to see if they could make him anything that excluded the foods he could not eat. Similarity when we phoned room service they would let us know, without us needing to ask,if the food contained allergens. This was incredibly attentive. Highly recommended by all 4 of us (2 adults and 2 teens).
Stayed 7 nights in Apr 2024