Ratings based on 66 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Awesome place to stay. Breakfast was wonderful so much to choose from. Service was the best. Would recommend to any one.
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 21 Aug 2024
Amazing hotel. Staff were so accommodating and friendly and the rooms are stunning. Totally recommend.
by A verified traveler
Posted 29 Jul 2024 on Wotif
by A verified traveler
Posted 24 Jul 2024
by A verified traveler
Posted 23 Jul 2024
Staff were super friendly and made us feel most welcome.
Nothing was too much trouble
by A verified traveler
Suite at the Renaissance - Holiday Maker feel
Posted 19 Jul 2024 on HotelsThe suite, with breaksfast was actually cheaper than a standard room.
The suite was incredible. Large with a living area, TV, large bed. Corner windows with an incredible view. Huge bathroom with japanese style robot toilet. Huge bath, shower and a walk in closet. There was a huge patio balcony too, with lounge chairs, sofa and rocking chair.
Very generous with water in the room also. A must in Bali!
The hotel itself has more of a 'holiday maker' feel to it. You could really be anywhere in the world. Depends if you want that sort of holiday resort feel, or something a little more authentic - you won't get that here.
There were many pools to choose from, always space to grab a sunbed. Staff were really friendly and pleasant. But towels were always dirty and marked.
The restaurants were nice, but we chose to mostly go out to eat and explore Nusa Dua for ourselves.
Downsides...
1. Pool towels were always dirty, or marked, which made them seem dirty.
2. Difficult at times to get a member of staff to order a coffee at breakfast. It would be nice if staff came to you to take a drinks order when sitting down for breakfast.
Overall - a fantastic stay in a superb suite. The staff definitely make this place.
by A verified traveler
Posted 18 Jul 2024 on Hotels
by A verified traveler from Bath
Posted 18 Jul 2024
Lovely pools, great staff and a convenient bus to the beach when we wanted to go to swim, sunbathe or snorkel. A really nice location and great for a family vacation.
by A verified traveler
Posted 15 Jul 2024
The hotel is away from the Main Street however there is an hourly shuttle available. We had a pool access room which was fantastic. There are three restaurants however we only used the main one which has breakfast daily and offered a very large choice of food. We also went there for dinner on three occasions as the menu offers a wide range of cuisine. The staff are fabulous always friendly and happy to assist you.
On the down side there were a few things that could be improved. The fabric chairs in the restaurant are really badly stained and need replacing. The glasses used at breakfast time unfortunately smell of egg and makes drinking water a bit unpleasant. No teaspoons are provided when ordering tea or coffee. These aren’t major issues but we’re noticeable during our 6 day stay.
