Ratings based on 832 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Great staff!!! Extremely helpful and frankly, they give you honest opinions on the area and things to do. I got sick for a day and they were helpful in getting me to the hospital which was about 7-10 minutes away. Our room was good but some rooms are more modern so ask for a more modern one if available.. if not, it's still great rooms. I had an issue with AC and they fixed it. Please tip these folks.. they deserve it! Thanks for a wonderful stay!
Comment from Hotel Management
25 Oct 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Eben, Thank you very much for your kind review. We are delighted to hear that our staff was able to provide you with helpful and honest guidance during your stay and they could assist you when you needed medical care. We are also glad that our team was able to promptly resolve the AC issue in your room.We appreciate your suggestion about requesting a modern room and we are happy to know that you still found your accommodations comfortable. Your generous words mean a lot to our staff and we will make sure they hear about your positive feedback.Thank you again for choosing to stay with us and we look forward to welcoming you back in the future.
by A verified traveler
Posted 11 Oct 2024
I liked everything about the his hotel.
Staff super friendly and nice, always happy. The rooms always clean and comfortable rally big rooms.
great presentation with the food and delicious.
The surroundings clean and safe. I do recommend this hotel.
Comment from Hotel Management
14 Oct 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Maria, Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed every aspect of your stay with us from our friendly staff and spacious, comfortable rooms to the delicious food and clean surroundings. Your recommendation means a lot to us and we’re happy to know we could make your stay memorable.We look forward to welcoming you back for another fantastic experience.
by A verified traveler
Posted 10 Oct 2024
Its a good hotle recomended
Comment from Hotel Management
11 Oct 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Karim, Thank you for your kind words and for recommending our hotel. We're thrilled to hear that you had a good stay with us and hope to welcome you back again soon.
by A verified traveler
Posted 4 Oct 2024
Great place to stay! Kids loved the kids club abd pool and the welcome pack on arrival.
Comment from Hotel Management
7 Oct 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Faadhil, Thank you for your wonderful feedback. We are delighted to hear that you and the kids enjoyed the stay, the kids' club, the pool and the welcome pack upon arrival. We believe your positive feedback helps other travelers who'd like to visit Bali. Again, thank you and we look forward to welcoming you back soon.
by A verified traveler
Posted 4 Oct 2024
They have access to the white sand-beach
Comment from Hotel Management
7 Oct 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear STEVANIE, Thank you for your review.We're delighted to hear that you enjoyed our easy access to the beautiful white sand beach. It’s one of our favorite features that allow guests to relax and enjoy the natural beauty of Benoa Beach. We look forward to welcoming you back for another beachside getaway.
by A verified traveler
Posted 28 Sep 2024
We had a great time at hotel Nikko benoa, amazing and friendly service always with a smile. Very clean, great pool, beautiful location on beach, lovely locals, good food in and around resort. Would be great if they would add a small playground for children. Otherwise near perfect
Comment from Hotel Management
30 Sep 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Jasmine, We are delighted to hear that you had a great time at our resort and enjoyed our friendly service, clean facilities and beautiful beachfront location. It’s great to know that our team made your stay memorable with their smiles and hospitality.We truly appreciate your suggestion about adding a small playground for children. We hope to welcome you back soon for another near-perfect stay.
by A verified traveler
Posted 21 Sep 2024
Rooms were spacious and pool and gardens were amazing
Comment from Hotel Management
30 Sep 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Adnan, Thank you for your kind feedback. We are thrilled to hear that you enjoyed the spacious rooms as well as our pool and gardens. It’s wonderful to know that these aspects helped make your stay enjoyable. We look forward to welcoming you back soon.
by A verified traveler
Posted 24 Aug 2024
Staff were amazing, always smiling and happy to help.
Had the romantic dinner on the beach. Food was 5/5 as was the service (unfortunately didn't get the man's name).
The gentlemen at the pool bar also 5/5.
The young man who serviced our room was excellent also and left us little notes and animals he had created with towels each day. Thank you, lovely touch.
We used the spa for a massage and facial. Very good value for money.
It was my birthday and the lady from the restaurant brought a cake to my room and was very kind with her birthday wishes.
Lots of restaurants, bars, spas and convenience stores around the hotel.
Comment from Hotel Management
26 Aug 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Roger, Thank you for your heartwarming feedback. We're thrilled to hear that you had such a wonderful experience with our team, from the romantic dinner on the beach to the special touches in your room. It's great to know that our staff's efforts including the little notes and towel animals, made your stay even more memorable. We're also glad you enjoyed the spa and found it to be good value for money.Celebrating your birthday with you was an absolute pleasure and we're happy that our restaurant staff helped make it special. We look forward to welcoming you back for another fantastic stay. Thank you again for your kind words.
by A verified traveler
Posted 13 Aug 2024
Loved our week long stay at Nikko. Perfect for us. Not too big, not too small. The staff went out of their way to help with anything we wanted. Beautiful pool area for relaxing and own beach. So close to everything we needed. Many restaurants to choose in the hotel and on the street behind. Would absolutely go back. Miss it already now we are at the next place.
Comment from Hotel Management
13 Aug 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Tanea,Thank you for your wonderful review. We're thrilled to hear that you enjoyed your stay at Hotel Nikko Bali Benoa Beach and our team made your visit memorable. It's great to know that you found the pool area relaxing and appreciated the convenience of our location. We look forward to welcoming you back in the future. Until then, safe travels and we hope your next destination is just as enjoyable.
by A verified traveler
Posted 11 Aug 2024
Beautiful property with warm greeting from staff!
Comment from Hotel Management
12 Aug 2024 by Warm regards, Hotel Nikko Bali Benoa Beach, Hotel Management
Dear Melissa M, Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay and felt warmly welcomed by our staff. We look forward to having you back at our beautiful hotel soon.
