Ratings based on 448 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Would highly recommend this hotel especially for the amazing staff, location, excellent food..,
absolutely faultless.
Comment from Hotel Management
14 Nov 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Wayne, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our staff, location, and food to be highlights of your experience. Your recommendation means the world to us, and we’re delighted to have left you with such a positive impression.We look forward to welcoming you back to Holiday Inn Resort Bali Nusa Dua for another unforgettable stay.Warm regards,
by A verified traveler
Posted 16 Oct 2024
Great resort, staff, food.
Comment from Hotel Management
17 Oct 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Maria, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and that our resort, staff, and food made a positive impression on you. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the near future.Warm regards,
by A verified traveler
Posted 12 Oct 2024
The staff and management are excellent and handle any issues immediately.
Comment from Hotel Management
14 Oct 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Mehrdad, Thank you for your kind review and for recognizing our staff and management team. We are thrilled to hear that you experienced excellent service and that any issues were addressed promptly during your stay. Our team is dedicated to ensuring our guests have a memorable and seamless experience, and your feedback motivates us to keep delivering the best. We hope to welcome you back to Holiday Inn Resort Bali Nusa Dua soon for another great stay!Warm regards,
by A verified traveler
Posted 12 Oct 2024
While i like the property with its beach access, the rooms had issues of cleanliness - Water kettle was dirty and needed replacement, coffee cups had coffee stains & after cleaning bits and pieces of rubbish would remain in the room.
Comment from Hotel Management
14 Oct 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Krishnadeep, Thank you for taking the time to share your feedback with us. While we're glad to hear that you enjoyed the beach access and aspects of the property, we sincerely apologize for the cleanliness issues you encountered in your room. This is certainly not the standard we strive for, and we appreciate you bringing this to our attention.Please be assured that we will address these matters with our housekeeping team to ensure they are corrected moving forward. Your experience is important to us, and we hope to have the opportunity to welcome you back for a more seamless stay in the future.Kind regards,
by A verified traveler
Posted 8 Oct 2024
Staff were very nice and my room was nice and clean!
Comment from Hotel Management
9 Oct 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Ned, Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated our friendly staff and the cleanliness of your room. It’s always our goal to ensure that our guests have a comfortable and pleasant experience. We hope to welcome you back to Holiday Inn Resort Bali Nusa Dua for another memorable stay in the future!Warm regards,
by A verified traveler
Posted 6 Oct 2024
Very hospitable staff
Comment from Hotel Management
7 Oct 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Gurnaib, Thank you so much for your kind words! We are thrilled to hear that you found our staff to be hospitable during your stay at Holiday Inn Resort Bali Nusa Dua. Your satisfaction is our top priority, and we are delighted that our team made your visit enjoyable. We look forward to welcoming you back for another memorable stay!Warm regards,
by A verified traveler
Posted 2 Oct 2024
Very nice hotel
Comment from Hotel Management
3 Oct 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Ryan, Thank you for your kind words and for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you found our hotel to be very nice! Our team is dedicated to providing a relaxing and enjoyable stay for all our guests, and your positive feedback truly motivates us.We look forward to welcoming you back for another wonderful stay.Warm regards,
by A verified traveler from Treeby
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Thomas, Thank you for your delightful 5-star review! We look forward to welcoming you back soon for another memorable experience!Warm regards,
by A verified traveler
Posted 19 Sep 2024
Quiet place, good for families, next to a private beach. Courteous staff. Spacious, well furnished rooms, private balcony. Enjoyed our 4 daya.
Comment from Hotel Management
20 Sep 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Naveen, Thank you for sharing your wonderful review! We’re delighted to hear that you had an enjoyable stay and found our resort to be a peaceful retreat for families. It's great to know you appreciated the spacious, well-furnished rooms with private balconies and our courteous staff. We’re also thrilled that you made the most of our private beach and had a memorable 4-day experience with us.We look forward to welcoming you back for another relaxing getaway at Holiday Inn Resort Bali Nusa Dua!Warm regards,
by A verified traveler
Posted 5 Sep 2024
Very good hotel, staff excellent, good breakfast with wide range of food. Has 3 swimming pools that were all clean. Only five minutes away from Bali collection shopping centre which also has plenty of restaurants and shops.
Comment from Hotel Management
6 Sep 2024 by Holiday Inn Resort Bali Nusa Dua Family, Hotel Management
Dear Matthew, Thank you so much for your wonderful review and for choosing Holiday Inn Resort Bali Nusa Dua for your stay! We are delighted to hear that you had a very good experience and enjoyed the excellent service from our staff. It's great to know that you loved the wide range of food options at our breakfast buffet and appreciated the cleanliness of our three swimming pools.We’re also pleased that our location, being so close to Bali Collection shopping centre, added convenience to your stay, offering easy access to restaurants and shops.Your feedback encourages our team to continue delivering memorable experiences. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,
