Ratings based on 862 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
We stayed for 5 nights here, and it was just wonderful.
The staff were incredibly friendly and helpful.
I think value for money was very good.
The property grounds are very well kept, peaceful, quiet and beautiful.
The dining options were OK inside the resort. Breakfast seemed to have enough options, and was different every day for our stay. The Ratna restaurant had a pretty good international menu, and the Cempaka restaurant seemed to have a good menu, although we only used this twice.
The rooms were clean and very "quaint" - the traditional decor, fixtures and fittings for the entire resort made us feel like we were on a holiday in Bali - not just standard contemporary rooms. Very comforting.
The only negative that I can think of is that our room was only supplied with 2 bottles of complimentary "mineral" water per day, and after that there was a charge. For Australians, and I guess US and EU, this is a little harsh, as we really need to drink and brush teeth only with bottled water (risk of Bali Belly), as I guess our immune systems are not acclimatised to the local tap water.
Having said that, there is a convenience store directly across the road from the resort, where bottled water can be purchased at very low cost. I was also pleasantly surprised that this store also sold beer! I normally stay in Jakarta when in Indonesia, and it seems that beer sales in convenience stores is not allowed.
Overall, this was a fantastic short holiday for us! Thank you!
by A verified traveler
Posted 21 Oct 2024
Very beautiful place. Amazing pool. Beach is ok but under my expectations.
They give 1 bottle of water per guest per day… we ran out right awY since we each had a cup of coffee in the room … went at the libby to get some more so we could make coffee the next morning but they said they provide only 1 bottle per guess oer day. We had to pay to get some more. We went to get some at the Corner Store it was cheaper..
There buffer is 35$ per person so we did not eat there because 2 of us eats like little bird ..
overall very satisfied with my stay
by A verified traveler
Posted 17 Oct 2024
Very much a resort. Fun pool bar, beach not so good.
by A verified traveler
Posted 11 Oct 2024
Beautiful property but with low tides there’s no water in front of the beach.
by A verified traveler
Posted 29 Sep 2024
The staff was very kind. Great customer service. Good price. Perfect for a relaxing holidays
by A verified traveler from Albuquerque
Posted 28 Sep 2024
by A verified traveler
Posted 21 Sep 2024
Hotel breakfast could have more variety
by A verified traveler
Posted 26 Aug 2024
by A verified traveler
Posted 25 Aug 2024
An older property with friendly staff.
by A verified traveler
Posted 23 Aug 2024
Our 2nd time staying at the hotel
Great breakfast, comfy bed lovely location
