Ratings based on 501 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 15 Jul 2024
Indoor pool was a great way to unwind. Room controlled air conditioner worked GREAT! Mini-fridge to store drinks and snacks. Ice machine was an added bonus to fill water bottles.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2024
5 out of 5
by A verified traveler

Great Hotel Outside of Central City

Posted 12 Jun 2024 on Hotels
Wonderful hotel located outside of the city center. A car is recommend as there is few dining options in the immediate area except the onsite restaurant and bar. Several historic spots are in walking distance such Zeppelin Platz and the Documentation Center. Hotel is clean and comfortable. The pool and spa are is very nice!!
5 out of 5
by A verified traveler

Posted 23 Apr 2024
friendly staff and a good service
5 out of 5
by A verified traveler

Posted 12 Apr 2024
I’ve stayed in this hotel for almost 15 years. It’s getting older but the upkeep is stellar, the service impeccable. Its location is only good if you’re visiting anything nearby like the Meistersinger Halle for shows and concerts. Huge park adjacent. 3-minute walk to buses and tram for a 10-minute ride to the central train station and the old city for all the restaurants, shopping and tourist attractions like museums and Royal Castle.
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Really nice place to stay. Cool spa area, friendly staff, big room. Totally recommend.
2 out of 5
by A verified traveler

Posted 17 Mar 2024
Everything is very old and run down. Staff not friendly and short. The pool was closed and they were not flexible to cancel the stay because we were not told the pool would be closed when we arrived. The second day the pool was open and my daughter cut her ankle on a screw by the ladder. Staff again didn't care much but handed a first aid kit. She has a scar to this day. Will never show up there again!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024 on Hotels