Waterfront Lodge

3.0 star property
Hotel in Nuku'alofa with free breakfast and a restaurant

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November 2024

Photo gallery for Waterfront Lodge

Porch
Front of property
Minibar, in-room safe, desk, iron/ironing board
Front of property
Breakfast, lunch, dinner served; Modern European cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
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Room options

Standard Double or Twin Room, 1 Queen Bed, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 1 Queen Bed, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Vuna Road, Ma’ufanga, Tongatapu Island, Nuku'alofa, 1001

What's nearby

  • Interisland Ferry Terminal - 13 min walk
  • Talamahu Market - 2 min drive
  • Royal Palace of Tonga - 2 min drive
  • Ancient Tonga - 3 min drive
  • Flea Market - 5 min drive

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 23 min drive

Restaurants

  • ‪Cafe Escape - ‬2 min drive
  • ‪Friends Cafe - ‬2 min drive
  • ‪Reload Bar - ‬2 min drive
  • ‪Billfish Bar and Restaurant - ‬6 min walk
  • ‪Vietnamese Cafe - ‬2 min drive

About this property

Waterfront Lodge

Property highlights
At Waterfront Lodge, you can look forward to free continental breakfast, a terrace, and a garden. The on-site Modern European cuisine restaurant, Waterfront Cafe, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and tour/ticket assistance
  • A banquet hall, smoke-free premises, and 1 meeting room
Room features
All guestrooms at Waterfront Lodge offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Cafe

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 2:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
WiFi is provided up to 500 MB per stay. Charges will apply for any additional usage.

Access methods

Access code, front desk (limited hours), private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TOP 65 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 10 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit

Property is also known as

Waterfront Lodge Nuku'alofa
Waterfront Nuku'alofa
Waterfront Lodge Hotel
Waterfront Lodge Nuku'alofa
Waterfront Lodge Hotel Nuku'alofa

Frequently asked questions

Is Waterfront Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Waterfront Lodge?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Waterfront Lodge?

Check-in start time: 11:00 AM; Check-in end time: 2:00 PM.

What time is check-out at Waterfront Lodge?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Waterfront Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TOP 65 per person applies.

Where is Waterfront Lodge located?

Situated in Nuku'alofa, this hotel is within a 15-minute walk of St Mary's Cathedral and Interisland Ferry Terminal. Talamahu Market and Royal Palace of Tonga are also within 2 mi (3 km).

Waterfront Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great little place
Clean, good-sized rooms, decent food, friendly, helpful service. The only slight downsides are that it's a little further out of town than most and that the wifi is a pain.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I loved the whole experience. Especially the baby chickens, and the car hire they organized for me so convenient no hassles loved my stay
Stayed 2 nights in Nov 2019

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and friendly. Always asked about my day etc. The breakfast was good and large and the food in the restaurant was really delicious and fresh !
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Beauty

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt home away from home. Staff very friendly and helpful. Loved our room, our breakfast. Have own restaurant, great food and atmosphere. Unfortunate for us extended our stay for another 5 days but fully booked right through. Highly recommend, will go back next time but will book way ahead.
Stayed 3 nights in Jul 2019

10/10 Excellent

Lorna&Jim, Howick, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we arrived at Waterfront Lodge until checkout, we felt very welcomed by the super friendly staff. The property is well appointed and the location is superb! A great starting location for our Tonga adventure. The meals were excellent as well. Thanks to all the team at Waterfront. We will be back.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waerfront, the good and the not so.
Hotel and staff were very nice, clean, staff super helpful above and beyond. The location was difficult...noisy traffic and local clubs.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, property was clean, location was good (close to ferry services and a short walk into town). Take mosquito repellent.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had stayed here before and it was amazing so of course I picked the Waterfront Lodge again. But this time The Waterfront Lodge is only good for an overnight stay don't make the mistake I did and book more than a night stay. The place itself needs renovating. The loud A/C needs to be thrown in the bin it took 1 hour for us to feel the A/C working. Television waste of time having that in the room only one channel and it's not clear it's static. The bed is fine if you like sleeping on a hard mattress and that is the same with the pillows. The toilet doesn't flush properly you need to flush 3 -5 times to clear it. The water pressure for the shower feels like your using the hose on full blast the water stinging your body I tried turning the shower handle down I got rain drops. The room itself is fine if you like sharing it with cockroaches I've come across 2 so far and this was just the first night. Great times at the Waterfront Lodge(not). This is what i had wrote on the first night there. The response i got back from the owner Elizabeth Cowly is appalling
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
I emailed to confirm that hotel transfer was $30 TOP total (as this was cheaper than everywhere else), this is why we booked to stay here. A taxi driver came then demanded $50, I said he'll have to speak to the hotel. The manager came out and despite her email specifically confirming $30, she said it was actually per person and so she called a texi for us instead as this was cheaper. She didn't make any effort to fix the situation or offer to pay the difference. Unfortunately this really coloured stay as we didn't feel welcome and also didn't want to approach the manager for anything else as I knew she wasn't going to fix anything. Our room was good, all the basics there, except air conditioner wasn't working (told staff but never came back to fix it). And on my email confirmation it said 500MB per stay however we were only given 200 and it could only be used on one device. I also thought I read sky was available however the tv only had one working channel. All other facilities we working and adequate. Other reviews are correct saying staff tend to sit outside (just under your room window and be very loud) but this didn't bother us as much as I booked it already knowing it wasn't a quiet place. Redeeming feature - the restaurant was AMAZING. When I come back, I won't stay at the hotel but I'll come back for the service and food at the restaurant.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Beautiful colonial style boutique hotel with deep verandah on the restaurant and comfortable balconies in the rooms. Wonderful, helpful staff. Excellent food for breakfast, lunch and dinner.
Stayed 3 nights in Nov 2018

8/10 Good

Daisy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very professional and super friendly ! The hotel is nice than I expected ! Lovely ,big clean room and a very pretty restaurant.The location was great for my boat and ferry transfer which is right across the street .
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, cosy room and staff were super friendly.
Stayed 1 night in Nov 2018

8/10 Good

Edvardas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Local Guesthouse
If you don't like big hotel chains this is the place for you. Small locally run guest house with great veranda. Across the road from the harbour - be sure to have a beer at the local fishing club or at billfish after your whaleswim
Stayed 4 nights in Sep 2018

10/10 Excellent

wei, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and nice
Friendly staff, Close to the water, but noisy at night due to the proximity to the clubs.
Stayed 1 night in Sep 2018

4/10 Poor

Sarah, Auckland, New Zealand

I wish I could let you know about my stay in the Waterfront lodge. However, having booked well in advanced in May through Wotif we turned up in September to the Waterfront after a long day of taxies/flights and traveling to be told "we couldn't stay there."Simply asked if our name was 'Smith' with a affirmative we were told "we couldn't stay there" They had double booked and therefore we were out of luck. This was the first we had heard of this, as we stood in their reception with all our luggage - no email or phone contact prior. They sent us off to stay at the Tanoa Dateline Hotel (a large corporate hotel opposite to what we had wanted during our stay). Our room configuration request was not passed on between accommodation. Also, payment had not been transferred to the Tanoa and they attempted to charge us - even though the Waterfront/Wotif had already been paid in May. The experience was extra stress to what was a well planned trip - stress that could on easily been avoided with more effective communication.
Stayed 1 night in Sep 2018

8/10 Good

Maryke, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location!!
Nuku'alofa was a great experience. Though Tonga it is not exactly the best tourist place to visit the people are extremely friendly and helpful. It is inexpensive and a safe and clean country to visit. We managed to fill our days and it was always nice to return to comfortable accommodation at the end of the day. We were a little disappointed that Tonga's main island does not have any safe beaches for swimming because of the strong currents, but it was pleasant to take a boat to a couple of other islands for lunch, swimming and snorkelling. July was perfect weather for the whole 12 days we were there. Be aware on Sunday the country stops, nothing is open including most restaurants. It was then a perfect day to take a boat to an island. Plenty of taxis and not expensive. Hotel and restaurants happy to call them for you.
Stayed 7 nights in Jul 2018

6/10 Okay

PAT, nz

Liked: Cleanliness, room comfort
Excellent chef. Cooked fish and omelette to perfection BUT Room noisy at night, dogs and roosters Also manager/ owner very uncompromising, wouldn’t listen to any complaints or suggestions The continental breakfast was the worst I have ever experienced and i had to have an expensive omelette to provide any nourishment
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Colonial hotel vibe. Great meal.
Although still no power on after cyclone Gita the staff offered great friendly service with candles and water jug to flush with. After surviving a cyclone they did a great job looking after us.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely residence, great food
Mixed experience - restaurant food wonderful, beds super comfy, nice bathrooms and some very friendly and professional staff, but some noise issues. I was aware of nightclubs nearby and I don't mind that, but some staff rather too loud not realizing shouting and car repairs a bit intrusive for tourists- could not hear people knocking on my door! Overall though, I would absolutely recommend especially for business or mature people due to 'usually quiet' ambiance and old style music.
Stayed 5 nights in Nov 2017

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was great thank you
Stayed 2 nights in Oct 2017