Ratings based on 11 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sydney, Australia
Posted 30 May 2019
Staff really went out of their way to make guests happy. Nothing was too difficult. The property suited my needs very well; comfortable, plenty of space to relax, homely, safe and clean with staff on-hand to assist if required. I'd stay there again.
Comment from Hotel Management
4 Jun 2019 by Angel, Hotel Management
Hi
Thank you for the positive feedback, so glad you enjoyed your staying with us and it was a real pleasure to be of service to you. Hope to see you again in the near future.
God bless
Evangeline
by A verified traveler
Very good stay.
Posted 4 Oct 2018 on HotelsMy husband and I stay at the hotel for 1 night.
Staff are very friendly.
Hotel is clean and comfortable.
Free secure parking for our rental car.
The included breakfast is quite adequate. Plenty of cereals, toast and cuppas, cooked eggs. No fruits.
Happy to come here again.
Comment from Hotel Management
24 Oct 2018 by Kuka, Hotel Management
Hi Iryna
Thank you for the lovely feedback. So sorry about the no fruits, my bad and won't happen again 😊
by A verified traveler from 上海
The hotel was closed, no notice, no refund
Posted 8 Jun 2018 on HotelsThe hotel was closed, no notice, no refund. Got no reply from customer service from Hotels.com.
Comment from Hotel Management
13 Jun 2018 by MEM, Hotel Management
Hi Ren Wen
Please write to Expedia to make the refund. They still have your money. We apologize for having failed to notify you of our shut down due to damages done by tropical cyclone Gita. Nevertheless, this is to confirm that it's our fault and that Expedia should make a refund of your money.
Malo
Evangeline
by A verified traveler from Sydney Australia
Posted 15 May 2018
Nice Hotel close to everything
Comment from Hotel Management
6 Jun 2018 by angel, Hotel Management
Hi Malia
Thank you for the positive feedback, much appreciated. It was a real pleasure having you with us, hope to see you again in the near future. 'Ofa atu and God bless.
Recommended
for Everyoneby A verified traveler from California
Great B&B next to water and close to downtown
Posted 10 May 2018Very clean, very friendly, and comfortable bed and breakfast right next to water and only a 15 minute walk to downtown.
Comment from Hotel Management
8 Jun 2018 by angel, Hotel Management
Hi Paul
Thank you so much for this positive feedback, so kind of you, and we're very glad that you enjoyed your stay here with us.
Malo 'aupito, from management and staff
by A verified traveler
a must for a cheapie
Posted 29 Dec 2017 on Hotelsservice is great, friendly, highly recommended
Comment from Hotel Management
30 Jan 2018 by MEM, Hotel Management
Thank you for your very kind feed back, glad you enjoyed your stay. God bless.
by A verified traveler
Posted 24 Jul 2017 on Hotels
Comment from Hotel Management
30 Jul 2017
Thank you for the rating anonymous. Since you did not give us your name I hope you did stay with us during your stay here in Tonga. Have a good one and God bless.
Recommended
for Everyoneby A verified traveler from Sydney. Australia.
Posted 11 Jul 2017 on Lastminute
100%beautiful. Very nice. Close to everything. Employees very very friendly and helpful. Very clean. The owner is very friendly. Everybody smiling in this place. Over looking to the beach. 3 minutes walk to the atm.machines.Night Club 3 minutes from the lodge. 3 night clubs close by they're full of tourists everyday. We recommend 'Utu'one Lodge to everyone who want to visit Tonga. The best we ever been. Thank you very much for the owner and the staffs for serving us. 'Ofa atu. God Bless.
Comment from Hotel Management
20 Jul 2017 by kuka, Hotel Management
Thank you so much Mr & Mrs Latu for a great review. It was a real pleasure having yous with us for 7 days. Hope that you'll be back with us again in the near future. 'Ofa atu e and God bless you both.
From Management & Staff
by A verified traveler
Well equipped smallish room
Posted 23 Oct 2018 on HotelsNice house with nice people.
Comment from Hotel Management
24 Oct 2018 by Kuka, Hotel Management
Thank you for the positive feedback. God bless.
Recommended
for Getaway With Friendsby A verified traveler
Posted 28 Jan 2018 on Hotels
Comment from Hotel Management
30 Jan 2018 by MEM, Hotel Management
Thank you, God bless.
