Ratings based on 33 Verified Reviews

4.1 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2024
5 out of 5
by A verified traveler

Very nice and next to airport.

Posted 22 Feb 2024 on Hotels
Reception was warm. Room was great. Bathrooms were nice and shower was amazing. Room service was on point. Free shuttle to airport on demand. I'd stay again.
Comment from Hotel Management
18 Apr 2024 by Guest, Hotel Management
Dear Christopher. thank you fo your message. For us It was a pleasure your visit. We hope you return soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2023
1 out of 5
by A verified traveler

Posted 16 Nov 2023
Hotel guests change without notifying them, the accommodations are not the same, the quality and service is not the same, they over sell stays for groups
5 out of 5
by A verified traveler from Guaynabo

This traveler left a rating score only Posted 8 Aug 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 23 Feb 2023
Great hotel
Comment from Hotel Management
24 Feb 2023 by Andres Yule, Hotel Management
Buenos dias Sr. Andy, agradecemos su comentario, estaremos siempre para servirle.
5 out of 5
by A verified traveler

Posted 19 Nov 2022
the hot water takes a long time to heat up and I think that having the faucet open for 5 minutes or more waiting for hot water is a lot of waste of water
Comment from Hotel Management
15 Jan 2023 by Andres Yule, Hotel Management
Buenos días, Sra. Lucia, ¡Muchas gracias por tu comentario, esto nos ayuda a mejorar, estamos en proceso de mejorar los tiempos de la temperatura del agua caliente, esperamos tener el gusto de recibirte nuevamente en nuestras instalaciones Cordialmente Torca Hotels
4 out of 5
by A verified traveler

Posted 5 Jan 2022 on Hotels
Comment from Hotel Management
12 Jan 2022 by Equipo de reservas, Hotel Management
Buenos días, agradecemos que nos haya tenido en cuenta para calificarnos y retroalimentarnos. Esperamos que podamos volver a atenderlo pronto. Que tenga bonito día. Cordialmente, Equipo de reservas