Ratings based on 33 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2024
by A verified traveler
Very nice and next to airport.
Posted 22 Feb 2024 on HotelsReception was warm. Room was great. Bathrooms were nice and shower was amazing. Room service was on point. Free shuttle to airport on demand.
I'd stay again.
Comment from Hotel Management
18 Apr 2024 by Guest, Hotel Management
Dear Christopher. thank you fo your message. For us It was a pleasure your visit. We hope you return soon.
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 9 Dec 2023
by A verified traveler
Posted 16 Nov 2023
Hotel guests change without notifying them, the accommodations are not the same, the quality and service is not the same, they over sell stays for groups
by A verified traveler from Guaynabo
Posted 8 Aug 2023
by A verified traveler
Posted 6 Jul 2023 on Hotels
by A verified traveler
Posted 23 Feb 2023
Great hotel
Comment from Hotel Management
24 Feb 2023 by Andres Yule, Hotel Management
Buenos dias Sr. Andy, agradecemos su comentario, estaremos siempre para servirle.
by A verified traveler
Posted 19 Nov 2022
the hot water takes a long time to heat up and I think that having the faucet open for 5 minutes or more waiting for hot water is a lot of waste of water
Comment from Hotel Management
15 Jan 2023 by Andres Yule, Hotel Management
Buenos días, Sra. Lucia, ¡Muchas gracias por tu comentario, esto nos ayuda a mejorar, estamos en proceso de mejorar los tiempos de la temperatura del agua caliente, esperamos tener el gusto de recibirte nuevamente en nuestras instalaciones Cordialmente Torca Hotels
by A verified traveler
Posted 5 Jan 2022 on Hotels
Comment from Hotel Management
12 Jan 2022 by Equipo de reservas, Hotel Management
Buenos días, agradecemos que nos haya tenido en cuenta para calificarnos y retroalimentarnos. Esperamos que podamos volver a atenderlo pronto.
Que tenga bonito día.
Cordialmente,
Equipo de reservas