Ratings based on 790 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Breakfast was delicious!!
by A verified traveler from Laredo
Posted 2 Nov 2024
This hotel Needs a renovation.
by A verified traveler
Posted 27 Oct 2024
It was safe
by A verified traveler
Posted 27 Oct 2024
It was an safe and descent hotel.
by A verified traveler
Posted 29 Sep 2024
I think for Mexico standard is good. But US standards very poor
Comment from Hotel Management
7 Oct 2024 by Cecilia Alvarez, Hotel Management
I sincerely apologize if your experience at our hotel was unsatisfactory.We owe it to them; thus, I appreciate your comments, which are really significant to us.I hope you will give us another chance to stay with us in the future.Return soon!
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
7 Oct 2024 by Cecilia Alvarez, Hotel Management
Me alegra saber que su estancia fue positiva en nuestro establecimiento, le recuerdo que en Holiday Inn Express Nuevo Laredo, nos complace servirle. ¡Vuelva Pronto!
by A verified traveler
Posted 9 Sep 2024
All good 💯 excellent
Comment from Hotel Management
11 Sep 2024 by Cecilia Alvarez, Hotel Management
I am glad to know that your stay was favorable in our property, I remind you that at Holiday Inn Express Nuevo Laredo, we are delighted to serve you, I also appreciate your visit and I hope you can contact me when you like to return.Come back soon!
by A verified traveler
Posted 9 Sep 2024
In general staff my room clean good towels,,,relaxing environment I give y them 10 excellent on this occasion and 10 is excellent,,my reservation was for one night but I book one more .......
Comment from Hotel Management
11 Sep 2024 by Cecilia Alvarez, Hotel Management
I am glad to know that your stay was favorable in our property, I remind you that at Holiday Inn Express Nuevo Laredo, we are delighted to serve you, I also appreciate your visit and I hope you can contact me when you like to return.Come back soon!
by A verified traveler
Posted 3 Sep 2024
They waited for us to get breakfast after breakfast time
Comment from Hotel Management
11 Sep 2024 by Cecilia Alvarez, Hotel Management
I am glad to know that your stay was favorable in our property, I remind you that at Holiday Inn Express Nuevo Laredo, we are delighted to serve you, I also appreciate your visit and I hope you can contact me when you like to return.Come back soon!
by A verified traveler
Posted 2 Sep 2024
Really amazing
Comment from Hotel Management
11 Sep 2024 by Cecilia Alvarez, Hotel Management
I am glad to know that your stay was favorable in our property, I remind you that at Holiday Inn Express Nuevo Laredo, we are delighted to serve you, I also appreciate your visit and I hope you can contact me when you like to return.Come back soon!
