Ratings based on 147 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
The site is unique and amazing. An unforgettable experience.
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 17 Oct 2023
Great resting place
by A verified traveler
Posted 22 Sep 2023 on Hotels
by A verified traveler
Posted 31 Aug 2023
The property itself is beautiful. The discounted tickets into the park was nice to have. The park was amazing. Having free access to view the monastery was a nice touch as well. This is a must see/ visit !!
by A verified traveler
Fantastico
Posted 2 Aug 2023 on HotelsLoved it. The hotel was amazing, the staff were very friendly and helpful and it was spotlessly clean. The dinner was lovely and the breakfast was self service with a large variety of things. If I had a fault it would be the lack of a bin in the bedroom, but that's the only thing I can think of that was negative.It's five stars from me. The gardens, which you get an amazing discount at reception if you stay, were absolutely incredible would go back in a heartbeat.
by A verified traveler
Posted 11 Jul 2023
Like a surreal episode of Fawlty Towers. On principle we did not pay extra to see some cascading streams. This meant there were multiple glass doors in the building we were forbidden from opening. The one outside area we could access, aside from the ok pool, was adjacent to a room with alcohol lined shelves that one could be forgiven for assuming was a bar. The man behind the counter was happy to see us off empty handed after we tried to order off the cocktail menu. Not possible. Also, no Sangria. He told us to go to the restaurant when it opened three hours hence. The restaurant hostess actually rolled her eyes at my explanation that we HAD a reservation, in Spanish. The lamb shoulder was quite good. The bed was as uncomfortable as the interior is lovely. A unique place, poorly managed, indifferent to guest experience. BYOB!
by A verified traveler
Posted 2 May 2023 on Hotels
by A verified traveler
Posted 30 Apr 2023
The hotel itself is stunning, and deserves a 5. The adjoining park, with waterfalls, caves and wildlife (birds) is also outstanding and worth every euro for entrance fee. The staff at the front desk was also somewhat helpful and friendly. Where this hotel needs some work is at the bar and the restaurant. Staff at both location is not helpful, not friendly, and you actually wonder why they chose this as their job. One thing is not not speak English, but it's another thing to not even try, be rude, and keep repeating fast and loud things in Spanish, with not even a friendly smile and some hand gestures. We were told that the bar served food, but when we asked the bartender for the menu, he sent us to the restaurant. The food choices in the restaurant is also dismal. We had the fish soup, and the hake dish, and they were both too salty, and frankly inedible. Also note that you'll have to walk some distance between the parking and the reception.
