Ratings based on 27 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Fantastic get away
Posted 24 Jun 2024 on HotelsComment from Hotel Management
22 Aug 2024 by Mandy, Hotel Management
Dear Tim, thank you for your 10/10 review! We are thrilled you enjoyed your stay and we hope to welcome you again in the near future.Warm regards,The Team at Koh Jum Beach Villas
by A verified traveler
Pathetic stay
Posted 7 Dec 2023 on HotelsWe reached Krabi at 2 and then we had a sunset cruise booked and due to rains we got late. We reached the villas at 9 and by the time their kitchen was shut and they had no option of any kind of food. We had paid 52,000 INR for the villa but they cared a damn for it. We were so so hungry but had to go eat at a local restaurant. That’s a different thing that food was outstanding and we enjoyed so much.
The villa staff was so rude and they did not care. All they kept saying was that we came late. A lady from the villa literally fought with me on the call.
While we were on the boat to the villa she emailed us informing that the kitchen will shut down and with no network we couldn’t check the email. She was calling me for every single thing but for this she sent an email knowing we were on the boat.
We literally just slept in the villa and left the next day.
For a huge amount like that, they could’ve at least been polite and concerned for our dinner.
Terrible experience all in all.
Comment from Hotel Management
8 Dec 2023 by The Team at Koh Jum Beach Villas , Hotel Management
Dear Shruti, kindly note that the information about the restaurant opening hours (as well as our location and facilities and services) was explained to you when you made the reservation, at the time of booking. What a shame that you did not read the information in advance. Please also note that we made contact with you numerous times requesting your arrival transfer information to the island of Koh Jum before your check in date. We provided many options for you, however you did not reply. On the day of your arrival at 2pm you informed the Guest Service Team that you will be taking the last boat at 6pm to Koh Jum. There was no need to inform you again at that time reminding you about the restaurant operation hours. Unfortunately you were not on the last boat nor did you make contact with the resort advising your arrival time. Finally after requesting your co-operation to inform us when you will arrive, you mentioned 7:30pm so again there was no need to remind you about the restaurant operation hours. However once again you did not arrive at the time you mentioned and we tried to call you once again to inform you that the restaurant would be closing but could not reach you, so we sent you an email instead. It seems that our unique resort was not for you for your one night stay arriving at 9pm on a hidden gem of an island. What a pity that you were not aware of our facilities, location and concept which were all explained to you in the acknowledgement email that was sent to you at the time of booking. All the best! The Team at Koh Jum Beach Villas
by A verified traveler
Posted 17 Oct 2023
The villas were just lovely and very comfortable. The resort does a nice job of keeping the beach pristine and the surrounding gardens are beautiful. Our only complaint was the food wasn't very good, esp. given the high price compared to anywhere else in Thailand. But there are closeby local options (when open) that are easy enough to get to.
Comment from Hotel Management
18 Oct 2023 by The Team at Koh Jum Beach Villas, Hotel Management
Dear Kimberly, thank you for taking the time to write a review and we are thrilled that you enjoyed your stay. We have taken note of your comment about the food in our restaurant which is surprising as most of our guests thoroughly enjoy the food we have on offer. However, we will pass your comments along to the Food and Beverage Team. Thank you and we hope to have a chance to welcome you back in the near future.Warm regards,The Team at Koh Jum Beach Villas
by A verified traveler
Posted 22 Jan 2023 on Hotels
Great vacation spot. Very serene and
Comment from Hotel Management
23 Jan 2023 by The Team at Koh Jum Beach Villas, Hotel Management
Dear Chongkol, thank you for your excellent review and we hope we can welcome you back to our paradise in the near future.Warm regards,The Team at Koh Jum Beach Villas
by A verified traveler
Ko Jum A little slice of paradise
Posted 18 Mar 2020 on HotelsThe villa was awesome. Private little pathway down to the beach. Resturant great. Pool and bar stunning Cocktails that were just Thailand in a glass. Bikes available to explore the island 🌴 so so good
Comment from Hotel Management
19 Mar 2020 by Mandy, Hotel Management
Dear Kylie,
Thank you for taking the time to write a review and give us a score 10 out of 10! We are so happy you enjoyed your stay.
Please come back and visit us anytime as we would love to welcome you again.
by A verified traveler
Posted 1 Feb 2020
Comment from Hotel Management
4 Feb 2020 by The Team at Koh Jum Beach Villas, Hotel Management
Thank you for your 5 star review.
We hope we can welcome you again to our paradise.
by A verified traveler
Posted 31 Jul 2019
Nice villa
Great beach
Breakfast is repetitive , can improve on it
Comment from Hotel Management
31 Jul 2019 by Mandy, Reservations and Sales Manager, Hotel Management
Dear Guest,
Thank you for your comments. We are so happy you enjoyed the villa and our beautiful beach. We will pass on your comments to the Food and Beverage Director to look at improving our breakfast options.
Thanks again and we hope we can welcome you again one day in the near future.
by A verified traveler from Warsaw, PL
Posted 7 Dec 2018
amazing boutique property hidden away in a lush tropical garden. colonial charm directly on a sandy beach overlooking the Phi Phi islands. helpful and attentive staff arranged our transfer from Krabi airport that was seamless. rent scooters to ride around the island. and take the long tail boat trip to the amazing Phi Phi islands. beautiful sunsets. great food and all amenities that you may need during your stay including mosquito repellant spray and flash light for your night beach walks. overall amazing and relaxing stay. will be back.
Comment from Hotel Management
15 Dec 2018 by Mandy, Guest Services Manager, Hotel Management
Dear guest,
We would like to thank you for taking the time to write such a wonderful review. Koh Jum Beach Villas is a unique luxury beach villa hideaway and we are so happy you enjoyed your stay and the service from our excellent staff.
We hope you can have a chance to visit us again in the near future as we would love to welcome you back to our paradise.
Wishing you all the very best.
Recommended
for Everyoneby A verified traveler from singapore
Very serene n peaceful island
Posted 23 Jun 2018Location and accomodation were both superb. The experience getting to n from resort was worth it.
Comment from Hotel Management
28 Jun 2018 by Mandy, Guest Services Manager, Hotel Management
Thank you very much for your positive review. We hope you can visit us again very soon!
Recommended
for Everyoneby A verified traveler from Malaysia
Tranquil haven with private owned bungalows
Posted 8 Apr 2018From the airport pick up til the warm fare well, everything was super well organised by Mandy and her crew.
We stayed in the 8pers bungalow with the private pool and had a great time. there are 3 separate buildings, two of them have a queen sized bed and bathrooms and the other has 2 rooms with a queen and a shared bathroom. The pic shows the very spacious living-kitchen area. In the middle of these 4 buildings there's the pool.
We took part in the cooking course with the chef from the restaurant, great fun!
The snorkeling trip we had organised via the resort was good for beginners, not spectacular. The diving trip organised outside the resort was so-so.
All-in-all I actually do not want to recommend this place so we can keep this one all to our selfs...;)
Comment from Hotel Management
9 Apr 2018 by KJBV Team, Hotel Management
Dear Geraldine
Thank you for your nice review, it was a pleasure having you with us.
We are glad you enjoyed our little paradise island.
Looking forward to welcoming you again.
