Ratings based on 888 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a glowing 5-star rating of your recent stay at Hyatt Place Detroit/Novi! We are delighted to hear that you enjoyed your time with us and that we were able to meet your expectations. We appreciate your support and look forward to welcoming you back for another outstanding experience in the future.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Perfect location. Safe area. Good breakfast. Quiet.
Comment from Hotel Management
29 Oct 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location, peaceful atmosphere, and delicious breakfast offerings during your stay at Hyatt Place Detroit/Novi. We appreciate your kind words and hope to welcome you back again in the future.
5 out of 5
by A verified traveler

Posted 9 Oct 2024
It’s a lovely hotel, best one I have stayed at in quite a while. The room was very clean, nice pool, excellent housekeeping, and the very best hotel breakfast I have had in a long time (perhaps ever)!
Comment from Hotel Management
10 Oct 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your positive experience at Hyatt Place Detroit/Novi! We are delighted to hear that you found our hotel to be lovely, with clean rooms, a nice pool, and excellent housekeeping. We are especially pleased that you enjoyed our breakfast offerings. We strive to provide our guests with exceptional service and a comfortable stay, and we are glad we could meet your expectations. We hope to welcome you back again soon for another enjoyable stay.
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Nice property. Nice people.
Comment from Hotel Management
8 Oct 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Hyatt Place Detroit/Novi. We are thrilled to hear that you had a positive experience with our property and staff. Our team works hard to provide exceptional service to all of our guests, and we are delighted that you enjoyed your time with us. We hope to welcome you back again soon for another enjoyable stay. Thank you for choosing Hyatt Place Detroit/Novi for your travels.
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Guest Services, Hotel Management
Thank you for taking the time to rate our hotel. We appreciate your 5-star review and are glad to hear that you had a positive experience during your stay at Hyatt Place Detroit/Novi. We hope to welcome you back again in the future for another enjoyable visit.
5 out of 5
by A verified traveler

Posted 3 Oct 2024
I really liked the cleanliness of the room! The breakfast was pretty good. The staff was very friendly. I don’t have anything bad to say about it, and if I return to Michigan, I will more than likely stay there again.
Comment from Hotel Management
3 Oct 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the cleanliness of your room, the breakfast, and the friendliness of our staff during your stay at Hyatt Place Detroit/Novi. It's wonderful to know that you had a positive experience with us and we look forward to welcoming you back on your next visit to Michigan.
5 out of 5
by A verified traveler

Posted 30 Sep 2024
The room and bed were very comfortable and the furnishings and design seemed recently updated. The bathroom design was modern, with a roomy walk-in shower. Davis, the night manager, was very sociable and helpful, as were his colleagues both at night and in the mornings.
Comment from Hotel Management
1 Oct 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your experience at Hyatt Place Detroit/Novi. We are thrilled to hear that you found our rooms comfortable and well-designed, and that our staff, especially Davis, provided exceptional service during your stay. We strive to create a welcoming environment for all of our guests and it is great to hear that we were able to exceed your expectations. We hope to welcome you back again soon.
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Nice
Comment from Hotel Management
28 Sep 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay at Hyatt Place Detroit/Novi. Our team strives to provide exceptional service to all of our guests, and we are thrilled that we met your expectations. We hope to have the opportunity to welcome you back for another excellent stay in the future.