Ratings based on 350 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Ashley and both Amber's are greatest 💯💯💯👍👍👍👍👍
Comment from Hotel Management
8 Nov 2024 by Hotel Management , Hotel Management
Dear Dwight, thank you for sharing your feedback. We are thrilled that Ashley and Ambers made such a positive impression during your stay! We’ll be sure to pass along your kind words to them. Your satisfaction is important to us, and we hope to welcome you back soon for another great experience.Sincerely,Hotel Management
by A verified traveler
Posted 4 Nov 2024
Quite … close to shopping and food
Comment from Hotel Management
16 Nov 2024 by Hotel Management , Hotel Management
Dear Rey, Thank you for your review! We are glad you enjoyed the quiet atmosphere and found the location convenient for shopping and dining. We appreciate your feedback and look forward to welcoming you back to Extended Stay America for another great stay in the future!Sincerely,Hotel Management
by A verified traveler
Posted 4 Nov 2024
The staff is cool especially lady named Amber 👍
Comment from Hotel Management
5 Nov 2024 by Hotel Management , Hotel Management
Dear Dwight, Thank you for your feedback. We appreciate your kind words about our staff, especially Amber, and we're glad to hear that she made a positive impression during your stay. However, we strive to provide a better overall experience for our guests and sincerely apologize that we fell short in other areas. Your insights are invaluable, and we are committed to making necessary improvements. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
by A verified traveler
Posted 1 Nov 2024
Rude staff no room service
Comment from Hotel Management
2 Nov 2024 by Hotel Management , Hotel Management
Dear Mina, Thank you for sharing your experience. We sincerely apologize for the rude behavior you encountered from our staff and for the lack of room service during your stay. This is not the level of service we strive to provide, and we understand how important a welcoming environment is for our guests. Your feedback is invaluable, and we will address these issues with our team to ensure improvements are made. We hope you will consider giving us another chance to provide you with the quality experience you deserve.Sincerely,Hotel Management
by A verified traveler
Posted 25 Oct 2024
They staff is great
Comment from Hotel Management
25 Oct 2024 by Hotel Management , Hotel Management
Dear Dwight,Thank you for your review! We are glad you had a positive experience with our staff. Their commitment to excellent service is truly appreciated, and we strive to create a welcoming environment for all our guests. We hope to welcome you back soon for an even better stay!Sincerely,Hotel Management
by A verified traveler
Posted 13 Oct 2024
They cleaned my room very thoroughly and were very pleasant
