Ratings based on 396 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Mitcham

Posted 11 Sep 2024
Nice for shopping, near transport
2 out of 5
by A verified traveler

Posted 10 Sep 2024
This is not 4* at all. Woke everyday at 8am by the cleaners banging. Manager was shouting at guests in public. The room safe didn’t work, the room was very small and I’d say 2-3* at best. Staff were extremely rude and unhelpful. Transport is very expensive to go anywhere and it’s very far from Venice city.
Comment from Hotel Management
15 Sep 2024 by Base Hotel, Hotel Management
Dear,Our cleaning company starts at 9:00am and they follow an internal system where they can see which rooms are already checked out, we assure you that it is impossible that they have knocked on your door. Our staff is availbale 24/7 for any emergency and request. The room is standard and the size of the room is specified on the site. Looking forward seeing you here.Base Hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 20 Aug 2024
Alles gute
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 13 Jul 2024
Hotel was good but area around hotel is definitely hard for public transportation. Hotel gets a 5 star rating but the transportation option doesn't.
3 out of 5
by A verified traveler

Posted 18 Jun 2024
No bell boy to help with luggage. Very basic room, reminds me of a school dorm. Room smells garlic ??. Hallway smells of cigarette smoke. Good breakfast. Friendly staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024 on Hotels
4 out of 5
by A verified traveler

Posted 8 Jun 2024
Shower and bathroom was a little dated, breakfast was good, people are friendly, steps to the beach