Ratings based on 994 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
When booking I noticed the waterslide. When we got to the hotel we quickly realized it wasn’t open during the week so my children were upset. It needs to be stated on the website that the slide is openly open on weekends.
by A verified traveler
Posted 30 Dec 2024
Friendly and helpful staff, large rooms at reasonnable rates.
by A verified traveler
Posted 22 Dec 2024
Great hotel we always stay here. Needed a later than normal checkout and they accommodated us. Great front staff. Only problem was the hot tub in pool area wasn’t available and our room had a light out in bathroom. HVAC system in room works great.
Comment from Hotel Management
27 Dec 2024 by Jen, Hotel Management
Thank you for taking time out of you day to leave us a review! I am glad to hear that we were able to accommodate your late check-out! I also apologize for the issues that you experienced during your stay.
by A verified traveler
Posted 16 Dec 2024
This was an unexpected stay. We were on a long drive along the 401 when freezing rain hit. With 2 kids in the car, it wasn't worth pushing on. We pulled off the highway and searched Expedia for familiar hotel brands, settling on this one as best available quality for reasonable price. It turned out to be an excellent choice. We checked in a little early and made a day of it, grabbing a few grocery items for the kids from a nearby No Frills. The girls absolutely loved the pool, which we had to ourselves and the gym was excellent. I was particularly pleased with a surprisingly robust selection of free-weights/dumbbells. We had a lovely time and departed at noon check-out the next day when the weather had cleared and driving was easy. Thank-you.
Comment from Hotel Management
27 Dec 2024 by Jen, Hotel Management
Thank you for your review! I am glad to hear that we were able to accommodate all of your needs and that you had a safe travel!
by A verified traveler
Posted 14 Dec 2024
Clean and quiet
by A verified traveler
Posted 7 Dec 2024
We booked this hotel for my sons birthday to ride the waterslide. Upon arrival we got to read the rules of the slide and found that my kids were not tall enough to ride the slide. Nowhere on the hotel website or expedia did it have any rules for the slide displayed except the times that a life guard were to be on duty.
by A verified traveler
Posted 3 Dec 2024
Nice
Comment from Hotel Management
5 Dec 2024 by Jen, Hotel Management
Thank you for your review!
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Great property! Clean, friendly staff, modern furniture. Downside, we booked this hotel because of its spa but it was out of service.... Also, bed mattress could of been firmer. Overall though, great property and great location. Would stay again but would ask first about spa availability.
Comment from Hotel Management
5 Dec 2024 by Jen, Hotel Management
Thank you for your review! We are glad to hear that your overall stay was great!
by A verified traveler
Posted 25 Nov 2024
The rooms are cozy and beautifully decorated. The beds are super comfortable, I loved everything about this hotel and would definitely stay again.
Comment from Hotel Management
5 Dec 2024 by Jen, Hotel Management
Thank you for your review! We hope to welcome you back in the future!
