Ratings based on 155 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good
Posted 22 Dec 2019 on HotelsAverage hotel, very convenient location, very friendly and helpful staff.
Room wasn’t exactly as on picture but convenient enough for a night stay with kids to continue on our journey next day
by A verified traveler
Clean spacious rooms
Posted 17 Dec 2019 on HotelsVery clean room with a lot of space. Good check in and friendly staff. Well sound insulated to noise from the street but very noisy with noise from neighbouring rooms, corridor etc.
by A verified traveler
Quiet, simple room
Posted 15 Sep 2019 on HotelsWhile I have stayed at the Merlin previously and given better reviews, this visit was disappointing. The best I can say is the small room, tucked into a corner of the hallway, was quiet and there was a fan available for our use, as well as a mini refrigerator. The room was clean and the bed ok. The showerhead in the bathroom was in poor condition, drooling water out, and falling from the wall. One set of bath towels was quite tattered...the edges frayed and stringy. I would have to say some of the effort and care (working to renovate and improve the rooms an hotel with small touches) which I noticed in past visits has slipped.
by A verified traveler
Posted 8 Aug 2019 on Hotels
by A verified traveler
Posted 19 Jul 2019
Nice property, friendly staff. Appearance is exceptional, and felt safe amd secure
by A verified traveler
Posted 20 Jun 2019 on Hotels
by A verified traveler
Solo trip
Posted 30 May 2019 on HotelsAwesome, nice location
by A verified traveler from Vancouver
Posted 2 May 2019
The location was very good, just a few minutes walk to Naplavka which is a very fun a lively boardwalk by the water with farmers market and restaurents, grocery store, pharmacy just 5 min walk up the street, and a metro station 5 min walk away is very convenient
by A verified traveler
Posted 18 Apr 2019 on Hotels
by A verified traveler
Do not stay here
Posted 11 Apr 2019 on HotelsDo not stay here!! Location is the only benefit to this hotel. The staff is incredibly rude and unhelpful. Our fridge and hot plate did not work during our entire 4 day stay. We were told that this would be fixed and that was a complete lie, no one ever came to look at our room to fix anything. We woke up to construction every morning and one day we did not have water. When questioned about this, the concierge told us it was because “the sheets were being washed.” We brought up all of these issues while checking out and were offered no compensation. This hotel is not worth the trouble of staying and I cannot stress how unprofessional the staff is.
