Ratings based on 994 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
THE ONLY PROBLEM THE MANAGER AT THIS HOTEL HE TREATS EMPLOYEES AND COSTUMERS VERY BADLY
by A verified traveler
Posted 27 Dec 2024
Because it had rained, the area outside our door had pools of water and mud and there was not mat or rug to wipe off our shoes.
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 13 Dec 2024
Great
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 19 Nov 2024
The grounds were great and the check in was super easy. The rooms are updated and nice. The big main grassy area was very nice
by A verified traveler
Posted 9 Nov 2024
I would have given Marin Inn a four out of five rating if not for the water situation. During our four-day stay, we had to call every day because the water would stop running. This was particularly inconvenient on the day of a wedding when I needed to get ready. Despite this issue, the overall experience at Marin Inn was decent. The housekeeping employees were helpful and accommodating, and the property had a nice yard for our dog. The complimentary intercontinental breakfast was a nice touch, and the location near stores was convenient. However, due to the recurring water problem, I am hesitant to stay at Marin Inn again in the future.
The manager was not very helpful.
by A verified traveler from san jose
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
