Ratings based on 118 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jul 2024 on Wotif
The resort is aimed at families with young children. Thus the restaurant menu is child focused and its super busy.
The room was not sound proof as stated
Enjoyed the pool with hundreds of others.
by A verified traveler
Posted 27 Jun 2021 on Hotels
Beautiful grounds. Wish the pool was open later. Nice breakfast.
by A verified traveler
siri vaca
Posted 21 Jul 2019 on HomeAwayGreat property, bathing cap issue an issue, however availability of shuttle to beach a good alternative
by A verified traveler from Lake Stevens WA
Posted 13 Jul 2019
Check in: difficulty in translation, other guest showed us where the room was.
Property is huge! With your resort fee $10 per day wonderful breakfast, awesome pool, see the wine vineyard.
Way outside of anywhere so if you don’t have a car your just there. They had music the night we arrived that lasted well after midnight on a Wednesday. Room is not soundproof almost but not. Bed was pretty comfortable, shower great, had fridge balcony was beautiful to view compound.
by A verified traveler
Not at the good period
Posted 17 Apr 2019 on HotelsWe were at this hotel the first day of opening of the year. Apparently, they were not expecting us. Lot of works were ongoing. The shower had still plaster inside and we had to clean out ourselves as nobody came despite our different request.
There was no heater and despite the blankets we had a very cold night. There was not enough shower gel provided.
We arrived for the breakfast after 9am and it was not ready. The choice was limited and it was definitely not an English breakfast as described.
There was no animation and the swimming pool was empty which is normal for mid of April.
The view is nice and the place is relaxing but when the hotel is full, may be not so quiet.
The employees don't speak English which is not normal for this kind of hotel. Even small hotel during our stay in Italy were speaking different languages.
Nevertheless it was a good value for the money.
by A verified traveler from Uk
Posted 25 May 2018
Very early in the season with few visitors. Facilities still being prepared but it was obvious that when everything was opened and ready it would be an impressive site
by A verified traveler
Not great for anyone who doesn't speak Italian
Posted 1 Sep 2017 on HotelsWe stayed here for only one night since we don't really like this kind of all-in resorts for our holiday. The room was definitely comfortable and the price/quality ratio is good. It's a shame they charge you an extra 5 euro service charge per person at checkout, this is written in the small print though but I don't understand why it's not included in the hotel price since it's mandatory.
Apart from the room being comfortable and clean, the negatives are that almost nobody of the staff speaks English or any other language than Italian. Further, the breakfast was quite limited for such a big place and the available bread and cakes were quite dry. One of the worst things we found was that a swimming cap was mandatory for the swimming pool! I have never seen a pool that mandates the wearing of a swimming cap, not in Italy nor anyone else. They claim it's for hygiene reasons but isn't that why pool's have filters? There are pool guards around constantly watching if people wear a cap before going in. Most people I know do not own a swimming cap themselves so the hotel handily sells them for a higher than normal price in their shop. We didn't bother to buy one for one night. Another irritation is that you have to pay for any little extra you want and that comes for free at other hotels. Want an ironing board? Pay. Want a drying rack? pay. That's some very poor service to the customers, especially for a self proclaimed 4 star hotel.
by A verified traveler
Posted 7 Sep 2016 on Hotels
by George from Dublin
Never again
Posted 31 Jul 2016 on HotelsShould not be classed as hotel.No restaurant just a free for all buffet with limited choice opened at 8pm food gone by 9pm and added extra ten euro for on site services which was obligatory it was a poor a tempt holiday camp
by A verified traveler
Posted 7 Jul 2014 on Hotels
