Ratings based on 869 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Need to have a car or taxi service to get into town.
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 14 May 2024
The hotel is located at the quiet end of the area, with stunning views out to the Coral Coast. The pool area is beautiful and the surrounding gardens are well kept. There is a great buffet breakfast on offer and also another restaurant right on the waters edge. The room service menu is a little small. Everything was clean and tidy, although we were only given 1 piece of soap for our entire stay and toilet paper appeared to be on rations! The day before our last night we were only given one new towel and no hand towels or bathmats. I'm not sure what's going on with room keeping, but this needs addressing. Its a short walk to the restaurants which was great!
by A verified traveler
Posted 11 May 2024
excellent location good service and comfortable beds. Overpriced bar and restaurant but otherwise good value
by A verified traveler
Posted 7 May 2024
Good service, friendly staff, great food. Convenient location. Nice room
by A verified traveler
Posted 3 May 2024
The room was lovely but worn. Stains on the bed head and furniture looked tired. Staff were occasionally helpful but most had no idea what was going on. Local events caused restaurants to be closed and staff didn’t know what was open/closed and when making it hard to find a location for meals. Information about local activities was hard to find in general on the island. Staff at the restaurant seemed annoyed to be there and gave very poor service for the price of the hotel. A lot struggled with English making it harder to communicate well.
by A verified traveler
Posted 1 May 2024
Room had a urine smell when we told reception had to wait for the manager to be told no upgrade will only move u to another room on same level ended up moving down a level then was shown the room no keys had to wait for keys no one new what was going on nightmare
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Staff friendly and helpful but room looked tried and some walls unclean and furniture outside was rusted and couch had a sheet over the bottom cushions. Limited food on menu and restaurants ok! Really had to go out of hotel for a good wide range of meals.
by A verified traveler
Posted 28 Apr 2024
