Ratings based on 52 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Staff super helpful, arranged a driver for the day, as well as transfers to/from airport. Rooms comfy; a little dated but had helpful amenities like universal outlets. Nice restaurant and pool. Did not have breakfast here.
by A verified traveler
Posted 19 Mar 2024
First time in Nouakchott and very happy to have chosen this hotel. All facilities were fine. Bedroom small but clean and in reasonable nick. A/C quiet and effective. Good, consistent wifi (35mbs - ish). Excellent breaky, OK snacks and dinner. Would totally recommend if staying in Nouakchott.
Comment from Hotel Management
20 Mar 2024 by S.BA Guest Relation, Hotel Management
Hello Mr. Shannon, What a pleasure to read you!We thank you very much for your feedback.We are delighted that our work and support has met your expectations.We pride ourselves on providing quality service to our customers, and your satisfaction is our greatest reward.We hope to see you again for a new experience at Azalai Hotel Nouakchott.Sincerely,
by A verified traveler
My review
Posted 3 Mar 2024 on HotelsI enjoyed this upscale hotel. I was the only one using the swimming pool I wish the pool was heated. Like the generous amount of food they give you if you have dinner here. I will stay here again it was quiet in my room I enjoyed my stay
Comment from Hotel Management
4 Mar 2024 by S.BA Guest Relation, Hotel Management
Hello Mr Daniel ! We are happy that your stay with us was enjoyable! We greatly appreciate your support with this review and thank you for choosing us. We hope to see you again soon to try new experiences! Sincerely,
by A verified traveler
Posted 3 Dec 2023
Property states free airport shuttle. Had to pay 50 euro
Comment from Hotel Management
5 Dec 2023 by S.BA Guest Relation, Hotel Management
Hello Mr Craigindeed the shuttle is free but you will need to confirm in advance at reception following the shuttle plan because at certain times it is not available.We thank you for this notice and will do what is necessary to ensure that this situation does not happen again.While hoping to see you again very soon at Azalai Hotel Nouakchott so that we can correct it
by A verified traveler
Posted 1 Dec 2023
Wonderful place!
Comment from Hotel Management
5 Dec 2023 by S.BA Guest Relation, Hotel Management
Dear Congo we are delighted that your stay will be a success, we thank you for the trust and hope to see you again very soon at azalai hotel nouakchott
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by S.BA Guest Relation, Hotel Management
Bonjour Mr RobertJ'espère que vous bien arrivé.Merci pour cette note qui reflète votre expérience client.Mes salutations à Mr Miller.A tres bientot !
by A verified traveler
Posted 12 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by S.BA Guest Relation, Hotel Management
Bonjour RobertNous vous remercions pour la note reflétant votre expérience client.Nous sommes ravi que vous ayez passé un excellent séjour et espérons vous revoir très bientôt à Azalai Hôtel Nouakchott.Cordialement,
by A verified traveler
Posted 15 Mar 2023 on Hotels
Comment from Hotel Management
6 May 2023 by Mr SENE Directeur, Hotel Management
Bonjour Cher Monsieur Felix,Tout le plaisir est pour nous. Nous espèrons vous revoir bientôt à Azalai Hotel Nouakchott.Cordialement,M. SENEDirecteur
by A verified traveler
Posted 26 Jan 2023 on Orbitz
Very friendly staff!
Comment from Hotel Management
13 Feb 2023 by Mr SENE Director, Hotel Management
Hello Dear TODD,We are happy to receive your opinion on our establishment and we thank you very warmly. We will always work for your complete satisfaction. Next time, we will be happy to make you taste Mauritanian tea if you haven't already take it, a pure delight. Until then, be well and see you very soon, always at Azalai hotel Nouakchott.Cordially,
by A verified traveler
Posted 12 Jan 2023
Some staff ambivalent about service. Other, pressured for extra consideration. I’m
Comment from Hotel Management
20 Jan 2023 by Mr SENE Director, Hotel Management
Hello Dear Bisa,Thank you for taking the time to share with us your customer experience in our establishment. We take good note of the comments and reassure you that we will continue to train our staff in order to serve you better. We hope to see you very soon.Be well and welcome back to your family.Cordially,
