Ratings based on 597 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Jubilee Team, Hotel Management
Thank you Time for the 5/5 review rating! glad you enjoyed your stay and we look forward to welcome you back very soon.Kind regardsJubilee Team
by A verified traveler
Posted 24 Oct 2024
We booked a family room but everything inside only had two, two slippers, two duvets and two biscuits. After telling them about the situation, they then got the stuff for us. You will need to take buses to town Centre.
Comment from Hotel Management
25 Oct 2024 by Jubilee Team, Hotel Management
Thank you Haishan for taking the time to review our hotel! we have taken your feedback on board as we wish all of our guest have a memorable stay here at the Jubilee hotel. we hope to welcome you back again next time you visiting Nottingham.Kind regardsJubilee Team
by A verified traveler
Posted 30 Sep 2024
We have stayed here before and have been happy with the hotel but on this occasion we were seriously inconvenienced when there was a broken pipe in the hotel and we couldn't shower before going out for the evening . While we understand these things can happen we felt that there was no attempt to make it up to guests or compensation offered when we checked out.
Comment from Hotel Management
1 Oct 2024 by Jubilee Team, Hotel Management
Thank you Nicola for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regardsJubilee Team
by A verified traveler
Posted 7 Sep 2024
Absolutely stunning Hotel, especially outside with the lake and ducks. Beautiful room, bed was massive and super comfy. Highly recommend
Comment from Hotel Management
14 Sep 2024 by Jubilee Team, Hotel Management
Thank you Natalie for the great review and 5/5 rating of our hotel! we are delighted to know that we exceeded your expectations and made your stay memorable.we look forward to welcoming you back soon.Kind regardsJubilee Team
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Jubilee Team, Hotel Management
Thank you Katharine for the great review rating of our hotel! we look forward to welcoming you back soon.Kind regardsJubilee Team
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Jubilee Team, Hotel Management
Thank you Glenn for the great review rating! we are glad you enjoyed your stay and we hope to welcoming you back again soon.Kind regardsJubilee Team
by A verified traveler from West Molesey
Posted 31 Aug 2024
The hotel was spotlessly clean. The breakfast was very good. The room was basic but comfortable.
On the downside, the bathroom sink taps are very noisy when turned on, and disturb people in nearby rooms. The car park was full but we were able to park nearby.
Comment from Hotel Management
2 Sep 2024 by Jubilee Team, Hotel Management
Thank you Andrew for the great review of our hotel! we glad you enjoyed your stay and we hope to welcoming you back soon.Kind regardsJubilee Team
by A verified traveler
Posted 30 Aug 2024
It was ideally situated for my needs it was a great nights sleep would definitely book again when I’m there for next hospital appointments very good value for money and the breakfast was excellent x
Comment from Hotel Management
2 Sep 2024 by Jubilee Team, Hotel Management
Thank you Samantha for the excellent review and 5/5 rating of our hotel! glad we exceeded your expectations and we look forward to welcoming you back soon.Kind regardsJubilee Team
by A verified traveler
Posted 24 Aug 2024
Plenty of availability. Good parking. Lack of restaurant in the evening is an issue, and breakfast in Spokes was poor and not great value. The hotel is noisy - heavy fire doors shutting all night, and if you have a room overlooking the lake be prepared for an early morning wake up from the resident geese. The beds are on wheels which can be dangerous, as they slide around when getting in/out. Reception staff clearly have an issue with Expedia bookings and prefer you to book direct. Would only stay again if nowhere else available.
Comment from Hotel Management
2 Sep 2024 by Jubilee Team, Hotel Management
Thank you Kathryn for the great review of our hotel! we have taken your feedback on board as we wish all of our guest have a memorable stay. we look forward to welcoming you back soon.Kind regardsJubilee Team
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Jubilee Team, Hotel Management
Thank you Inderjit for the great review rating of our hotel! we look forward to welcoming you back next time you visiting Nottingham.Kind regardsJubilee Team
