Ratings based on 954 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Joana Lopes, Hotel Management
Dear Sarah, thank you for your review and for staying with us. Kindest regards, Joana Lopes Operations Manager
by A verified traveler
Posted 17 Nov 2024
Location good, bedroom dark and gloomy because of the decor. Major upgrade is much needed.
Comment from Hotel Management
18 Nov 2024 by Chris Butler, Hotel Management
Dear Marlene,Thank you for your review and score.I am so sorry to hear our choice of decor and lighting was not to your liking.We will share your feedback is shared with our owner to bare your comments in mind when planning our future refurbishment.We thank you for having chosen to stay with us on this occasion.Kindest regardsChris ButlerGeneral Manager
by A verified traveler
Posted 7 Nov 2024
Easy check in. Fabulous building.
Comment from Hotel Management
8 Nov 2024 by Chris Butler, Hotel Management
Dear Angela,Thank you so much for your review.I am delighted to see you had an enjoyable stay with us and appreciated our 202 year old building.We really are very thankful for you having chosen to stay with us on this occasion and sincerely hope we can welcome you back again soon.Kindest regardsChris ButlerGeneral Manager
by A verified traveler
Posted 27 Oct 2024
Great location
Comment from Hotel Management
28 Oct 2024 by Chris Butler, Hotel Management
Dear Yvonne,Thank you for your review score.The team and I appreciate you having chosen to stay with us on this occasion and hope we can welcome you back in the future.Kindest regardsChris ButlerGeneral Manager
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Chris Butler, Hotel Management
Dear Tony,Thank you for your review score.I am sincerely very sorry to see we did not provide you with a more enjoyable stay.I appreciate the score you have provided which will fuel us in our ongoing efforts to improve both the quality of our product and service standards.Kindest regardsChris ButlerGeneral Manager
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Chris Butler, Hotel Management
Dear Paul,Thank you for your review score.I am so pleased to see you had an enjoyable stay with us.The team and I appreciate you having chosen Mercure Nottingham City Centre on this occasion and we very much hope we can welcome you back again soon.Kindest regardsChris ButlerGeneral Manager
by A verified traveler
Posted 21 Sep 2024
No parking at hotel but parking garage very close and inexpensive
Comment from Hotel Management
22 Sep 2024 by Joana Lopes, Hotel Management
Dear Jacqueline, thank you for your review. We are so pleased you enjoyed your stay with us and we hope to see you again in the future. Kindest regards, Joana Lopes Operations Manager
by A verified traveler
Posted 20 Sep 2024
Great hotel, good location, given a complimentary upgrade of room. The bar is really nice and quirky. Only downside was a bit of noise outside the property, but they do provide earplugs
Comment from Hotel Management
21 Sep 2024 by Joana Lopes, Hotel Management
Dear Lucy, thank you for your review. We are so pleased you enjoyed your stay with us and we hope to see you again in the future. Kindest regards, Joana Lopes Operations Manager
by A verified traveler
Posted 19 Sep 2024
Small and tired room, fiddly tv.
Comment from Hotel Management
20 Sep 2024 by Joana Lopes, Hotel Management
Dear Gabriele, thank you for your review and for staying with us. Kindest regards, Joana Lopes Operations Manager
by A verified traveler
Posted 19 Sep 2024
A gorgeous room in a hotel that's maybe seen better days and needs some tlc.
Comment from Hotel Management
20 Sep 2024 by Joana Lopes, Hotel Management
Dear James, thank you for your review. We are due to start with our refurbishment so your feedback is well received. Thank you for staying with us on this occasion. Kindest regards, Joana Lopes Operations Manage
