Ratings based on 363 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 13 Dec 2024
The property itself is stunning in character being Richard III hunting lodge. But our King Charles room had only 1 heater working and its a big set of rooms. Despite asking for the other radiator to be switched on by WiFi it remained off all night and the remaining other was too low to have any effect. It was a cold night and thus did not get proper sleep. Avoided the breakfast as we have had two previously poor experiences with tepid coffee served from a flask.
by A verified traveler
Posted 1 Nov 2024
Bestwood Lodge is a very old building in need of investment but for me that’s part of its charm. On the run up to my function I felt there was a bit of casualness around arraignments however on the night everything was spot on the staff were brilliant from the manager down the buffet food was spot on the venue DJ (Kes) was absolutely brilliant my accomadation was spot on. All in all my experience was very good and I would definitely use Bestwood Lodge again.
Comment from Hotel Management
26 Dec 2024 by Samantha , Hotel Management
Hi Robert, Thank you very much for taking the time to leave a review. I am so pleased to hear your experience was very good and that you would use us again in the future. We look forward to welcoming you back to the hotel.
by A verified traveler
Posted 18 Oct 2024
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 12 Sep 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by Reception, Hotel Management
Hi Stuart,Thank you for your rating, we would love to welcome you back here at The Bestwood Lodge Hotel.Kind regards, Reception
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Reception, Hotel Management
Hi Kaushik,Thank you for your review, we appreciate the high rating. We would love for you to come and stay with us again.Kind regards, Reception.
by A verified traveler
Posted 3 Sep 2024 on Hotels
The hotel was empty and had no character whatsoever. It is a lovely old building that has been left to go to rack and ruin. Room was dingy and I could barely move in the shower it was so small. We had breakfast this morning and were the only people in the dining room and breakfast was very poor.
Comment from Hotel Management
9 Sep 2024 by Reception, Hotel Management
Hi Dean,We are sorry to hear that the room and bathroom wasn't to your approval and neither was breakfast. Your feedback shall be passed on, as we are always aiming to improve.Kind regards, Reception.
by A verified traveler
Posted 28 Aug 2024
The hotel is stunning but needs millions spending on all the faults. It is very run down both internally and externally which is a great shame.
Comment from Hotel Management
31 Aug 2024 by Keira, Hotel Management
Dear Marian Thank you for your feedback,Kind Regards Management
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Samantha , Hotel Management
Hi Bryan, Thank you for taking the time to leave a review. I am pleased we have met all expecttions to receive a 10 out of 10!We look forward to welcoming you back to the hotel in the future. Kind Regards,Samantha
