Ratings based on 60 Verified Reviews
4.3 Room cleanliness
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
We was pleasantly surprised with the size of the apartment, it was huge, so much better then your standard hotel room. Price was really good value and will definitely book again whrn we visit the area!
by A verified traveler
Posted 20 Sep 2024
Great apartment, clean, spacious & accessible. Easy parking
by A verified traveler
Posted 21 Aug 2024
The apartment is spacious with two bedrooms and two bathrooms. It has a cozy living room and kitchen where you can quickly prepare something to eat. Nearby parking and restaurants. I am happy with my stay and would gladly use the rental again. I recommend this apartment.
by A verified traveler
Perfect Home Away From Home
Posted 16 Aug 2024 on HotelsCommunication was excellent before our stay. The location of the apartment was excellent making all of the city centre accessible by foot.
The actual penthouse had everything we needed for a home away from home. We loved the layout and the space. The beds were better than at home! We loved the features like the multiple windows, skylights in the master bedroom, large shower room. A particular favourite was the bathroom window.
There is a full kitchen at the property with everything you’d need. The tv has a number of preinstalled streaming services, you may need your passwords.
The ladies who look after the apartment were lovely too. They were concerned that everything had been well with out stay. It had been far beyond that! Thank you, ladies.
I’m going to miss the view, the light of the city sky and the sound of bells.
Comment from Hotel Management
16 Aug 2024 by Sharon Parker , Hotel Management
Hi KellyThank you so very much for your lovely review , I will pass on your kind comments to Rebecca and her team , they will be extremely happy with your kind words.We hope to welcome you back another time :)Sharon
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Posted 9 Aug 2024
We booked 2bed apartment for 2 nights stay.The apartment was quite big and clean.All instructions were pretty clear.The bathrooms , kitchen, hall were all neat and clean.
We found few things amiss like few of the ceiling spotlights were gone , however wasn’t a showstopper.Groceries, main market were also nearby and attractions like castle, caves , justice museums were very close by.Good for a family stay and economical as well.
Comment from Hotel Management
14 Aug 2024 by Sharon Parker , Hotel Management
Thank you for your positive response
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Sharon Parker , Hotel Management
Thank you for your scoring , please let us know if we could of done anything better ThanksSharon
by A verified traveler
Would stay again
Posted 28 Jul 2024 on HotelsGreat location, just off a busy street but very quiet at night, beds were really comfy and despite being a studio had plenty of room for three people and an extra trundle bed. Room was extremely warm with no windows that could open, fan was supplied but that's what you get for the five days of heat we have in England every year, so not a fault really!
Communication was good, easy to find and access property, would have been nice to have an additional fob as we had three adults staying and had to rely on one person getting back earlier with the fob.
Comment from Hotel Management
29 Jul 2024 by Sharon Parker , Hotel Management
Hi MaeveThank you for your positive feedback and we are pleased you enjoyed your stay with us . I am sorry the lack of fobs caused an issue , we do provide a key box for you to place the fob inside and a code to access this box , if you stay with us again , we can always provide you an extra fob if required .ThanksSharon
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Sharon Parker , Hotel Management
Hello Martin , thank you for reviewing our accommodation , you have rated us as poor , can I ask you to expand a little , if we don't know what was wrong , it doesn't give us the opportunity to put it right . Was there anything in particular from your stay with us you can communicate back the reason for the low score . Thank youSharon
by A verified traveler
Great apartment, great location- limited parking
Posted 30 Jun 2024 on HotelsThe only reason that I haven’t given 5 stars is because when I searched for somewhere to stay I had ticked that I wanted parking. When my daughter arrived she called the owner to ask where to park and was told ( quite abruptly )that parking wasn’t included!
It was not made clear to me when booking that there are parking spaces (2) that have to be pre booked at an additional cost.
The apartment itself is lovely and in a great location.
Comment from Hotel Management
1 Jul 2024 by Andy, Hotel Management
Hi PaulaMy apologies if you felt that you were dealt with abruptly. I guess we all have a bad day now and then.It's not how we would normally approach this.With regard to the parking, we do specifically state in all of our listings that there is no free car parking available. We are in a city centre and it is a rare thing. We have a system where you can request a paid car space from us and, if we have one available, we can arrange to allocate it to you during your stay.I hope this helps and we do look forward to seeing you again.RegardsAndy
