Ratings based on 947 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jan 2025
A really nice hotel, good value for money
4 out of 5
by A verified traveler

Posted 31 Dec 2024
Well located for city centre access.
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Great location and easy walking distance from train station
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Ten minutes walk from the train station makes this an accessible hote. Price ok and decent English buffet breakfast for an additional reasonable cost. Friendly staff and will continue to use this hotel. Very good. Very comfortable beds as well.
1 out of 5
by A verified traveler

Posted 22 Dec 2024
I recently stayed at the St James Hotel for two nights, and unfortunately, it was an incredibly unpleasant experience. The first issue I encountered was the noise. The corridors were noisy throughout the night, making it nearly impossible to sleep. Additionally, my room was uncomfortably cold, and I couldn't find a way to adjust the temperature. To make matters worse, the window wouldn't close properly, allowing street noise to seep in and keep me awake. On the second night, things got even worse when the fire alarm went off at 8 a.m., further disrupting what little sleep I had managed to get. The lack of soundproofing and the malfunctioning window made for a very frustrating stay. Overall, I would not recommend this hotel to anyone looking for a peaceful and restful experience. The issues with noise and comfort, combined with the alarm incident, made it a disappointing stay. I hope the hotel can address these problems for future guests.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2024
4 out of 5
by A verified traveler from Dublin

Posted 18 Dec 2024
The hotel is conveniently located near the castle and city center activities. Breakfast includes a full English as part of the buffet. The hotel could use some updating but the staff & service were excellent. Parking is a challenge- be sure to drop your bags at the hotel first!
3 out of 5
by A verified traveler

Posted 17 Dec 2024
I don't usually leave reviews but I feel necessary on this occasion. The twin room was very outdated and not up to standard considering the star rating of the hotel. Various factors such as paint scuffs, stains on the worn carpet, old bath, sink, fixtures and fittings. Did not feel it was worth the price we paid and certainly didn't feel luxury. Should have chosen other nearby alternatives. On the plus side it was a nice breakfast.
4 out of 5
by A verified traveler

Posted 16 Dec 2024
It was a short distance from the station helpful staff nice interior
3 out of 5
by A verified traveler

Posted 15 Dec 2024
Very basic small room.