Ratings based on 945 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Jan 2025
Was a good stay
4 out of 5
by A verified traveler

Posted 4 Jan 2025
Been here a few times and the staff are always friendly. Breakfast are lovely. Went between Christmas and the new year and is a short walk to the Winter Wonderland which was still in full swing.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
5 out of 5
by A verified traveler

Posted 1 Jan 2025
A really nice hotel, good value for money
4 out of 5
by A verified traveler

Posted 31 Dec 2024
Well located for city centre access.
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Great location and easy walking distance from train station
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Ten minutes walk from the train station makes this an accessible hote. Price ok and decent English buffet breakfast for an additional reasonable cost. Friendly staff and will continue to use this hotel. Very good. Very comfortable beds as well.
1 out of 5
by A verified traveler

Posted 22 Dec 2024
I recently stayed at the St James Hotel for two nights, and unfortunately, it was an incredibly unpleasant experience. The first issue I encountered was the noise. The corridors were noisy throughout the night, making it nearly impossible to sleep. Additionally, my room was uncomfortably cold, and I couldn't find a way to adjust the temperature. To make matters worse, the window wouldn't close properly, allowing street noise to seep in and keep me awake. On the second night, things got even worse when the fire alarm went off at 8 a.m., further disrupting what little sleep I had managed to get. The lack of soundproofing and the malfunctioning window made for a very frustrating stay. Overall, I would not recommend this hotel to anyone looking for a peaceful and restful experience. The issues with noise and comfort, combined with the alarm incident, made it a disappointing stay. I hope the hotel can address these problems for future guests.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2024
4 out of 5
by A verified traveler from Dublin

Posted 18 Dec 2024
The hotel is conveniently located near the castle and city center activities. Breakfast includes a full English as part of the buffet. The hotel could use some updating but the staff & service were excellent. Parking is a challenge- be sure to drop your bags at the hotel first!