Ratings based on 1,085 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
All was good
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Everything was good
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by JRT, Hotel Management
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
19 Nov 2024 by JRT, Hotel Management
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.
by A verified traveler from BROOKLYN
Posted 11 Nov 2024
Checkin in was easy. The room is large, well equipped, clean. Nicely furnished with a large couch, desk and kitchenette. Its layout is odd separating the sink and counter/mirror from the toilet and shower. Overall very nice especially if staying for a few days.
Comment from Hotel Management
11 Nov 2024 by JRT, Hotel Management
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
by A verified traveler from Santee
Posted 10 Nov 2024
Hotel amenities are a bit outdated, but staff and reception were nice and friendly.
Comment from Hotel Management
11 Nov 2024 by JRT, Hotel Management
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
by A verified traveler
Posted 7 Nov 2024
Decent
Comment from Hotel Management
7 Nov 2024 by JRT, Hotel Management
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
by A verified traveler
Posted 7 Nov 2024
It was a really good experience, with a great room and excellent service from the cleaning staff.
My only complaint was that after we claimed our $10 daily credit, which was stated in our reservation, the front desk staff started to treat us more hostilely. But it doesn’t bother me—I’m simply asking for what our reservation states we’re entitled to. There’s no reason for them to get upset about something that doesn’t affect them
Comment from Hotel Management
7 Nov 2024 by JRT, Hotel Management
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by JRT, Hotel Management
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.
