Ratings based on 991 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Great hotel but it’s also an event venue so be prepared to park and walk far if you show up on a Sat night.
Comment from Hotel Management
25 Oct 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Hello Andrea,Thank you for taking the time to leave us a great rating and your review. Your feedback is incredibly valuable to us, and we will be sure to share it with our entire team. Thank you again for choosing the Four Points by Sheraton Norwood, we look forward to welcoming you back for another wonderful stay! Sincerely, Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 16 Oct 2024
Attended a conference at the facility. Lunch was provided each day, It was delicious.
Comment from Hotel Management
17 Oct 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Hello Stephanie,Thank you for taking the time to leave a review from your experience with us at the Four Points by Sheraton Norwood and the Norwood Conference Center. We are always striving to provide a first-class experience, we are delighted to hear we have hit the mark with your experience. We will be sure to pass your kind words along to our entire team. Thank you again, we hope next time you're in the area you will consider staying with us.Sincerely,Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 21 Sep 2024
Excellent service. Very nice dining options that are open til 10 pm. for late arrivals.
Comment from Hotel Management
24 Sep 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Thank you so much for taking the time to share your wonderful experience at the Four Points by Sheraton Norwood. We're absolutely thrilled to hear that you found everything to your liking, from the friendly and attentive service to the wonderful amenities offered on property. We're delighted you were able to enjoy One Bistro for dining. Your kind words motivate us to continue providing exceptional service to all our guests. We look forward to welcoming you back for another memorable experience. Sincerely, Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Dear Ngoc,Thank you for taking the time to share your feedback with us. We look forward to welcoming you back to the Four Points by Sheraton Norwood for another memorable stay! Sincerely, Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 2 Sep 2024
Good
Comment from Hotel Management
3 Sep 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Hello Uta,Thank you for taking the time to share your feedback with us from your most recent experience at the Four Points by Sheraton Norwood. We strive to provide exceptional service and a comfortable stay for all of our guests. We are overjoyed that you had a pleasant stay with us. Your feedback is truly appreciated, we hope you will choose to stay with us again should you return to the Norwood area. Sincerely, Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 28 Aug 2024
Check in was efficient. The staff was friendly and knowledgeable.the room was updated and very clean. We had a room with a view of the pool, which we liked. We would definitely stay here again. It was about a 20 minute drive (with traffic) to Gillette Stadium.
Comment from Hotel Management
28 Aug 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Dear Michele,Thank you for taking the time to give us a great rating and for your fantastic review! We are delighted to learn that your stay at the Four Points by Sheraton Norwood surpassed your expectations. Our team is dedicated to creating a clean, comfortable and inviting atmosphere for all of our guests, and we are pleased that we achieved this during your visit. Your feedback is invaluable to us, and we will be sure to share it with our entire team. Thank you once again for choosing the Four Points by Sheraton Norwood; we hope if you return for an event at Gillette Stadium, or to the Norwood area for business that you will stay with us again for another outstanding experience. Warm regards, The Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 28 Aug 2024 on Hotels
Front desk was super! Lynda was exceptional with advise regarding a concert we attended.
Comment from Hotel Management
3 Sep 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Hello Brian,Thank you so much for taking the time to share your wonderful experience at the Four Points by Sheraton Norwood. We're absolutely thrilled to hear that you found everything to your liking, and that Lynda provided exceptional customer service. Your kind words continue to motivate us and we look forward to welcoming you back for another memorable experience. Sincerely, Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 27 Aug 2024
The location was very convenient. The staff made it very easy to check in and check out. The hotel was very clean and comfortable.
Comment from Hotel Management
27 Aug 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Hello Nicole,Thank you for your review of the Four Points by Sheraton Norwood! We are delighted to hear that you enjoyed your stay with us and that our hospitality, amenities and convenient location met your expectations. We look forward to welcoming you back for another memorable experience. Sincerely, Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 27 Aug 2024
Property was clean and staff was friendly and helpful.
Comment from Hotel Management
27 Aug 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Hello Colleen, Thank you for your review of the Four Points by Sheraton Norwood! We are delighted to hear that you enjoyed your stay with us and that our clean property and friendly staff accented your experience. We look forward to welcoming you back for another memorable experience. Sincerely, Management & Staff at the Four Points by Sheraton Norwood
by A verified traveler
Posted 26 Aug 2024 on Hotels
A nice room with a decent view. Restaurant and breakfast was awesome and the staff was very friendly and corteous. Will stay again in the future.
Comment from Hotel Management
27 Aug 2024 by Management&Staff - Four Points by Sheraton Norwood, Hotel Management
Hello Richard,Thank you for taking the time to share your experience at the Four Points by Sheraton Norwood. We are overjoyed to hear that you had a pleasant stay with us and that our convenient location and top-notch amenities added to your enjoyment. Your feedback is truly appreciated, and your kind words motivate us to continue providing exceptional service to all our guests. We can't wait to have you back again soon! Sincerely, Management & Staff at the Four Points by Sheraton Norwood
