Ratings based on 47 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
1 Nov 2024 by The ship Inn team , Hotel Management
I am truly saddened and disappointed that we did not meet your expectations during your stay, and I sincerely apologise for this. Please know that your feedback has been shared with our hotel operations management team to ensure it is addressed and used for improvement. Thank you for bringing this to our attention
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
1 Nov 2024 by The Ship Inn team , Hotel Management
We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team.
by A verified traveler
Posted 21 Aug 2024
Beautiful scenery. We were upgraded to a room with a seaview.
Comment from Hotel Management
21 Aug 2024 by Author, Hotel Management
Dear Denzil Cooke, Thank you for taking the time to complete the survey about your stay at The Ship Inn, Mundesley. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We will make sure our superb operations team are made aware of your lovely comments. We hope to see you at The Ship Inn, Mundesley again soon! Kind regards, The Ship Inn, Mundesley
by A verified traveler
Watch the ships go out, lovely place
Posted 19 Aug 2024 on HotelsGreat find right on the cliff edge, huge beer garden, lovely food and friendly staff. The room was comfy and clean. Would definitely use again.
Comment from Hotel Management
21 Aug 2024 by Author, Hotel Management
Dear John Rennie, Thank you for taking the time to complete the survey about your stay at The Ship Inn, Mundesley. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to hear you enjoyed your stay with us so much and we will make sure our operations team are made aware of your review. We hope to see you at The Ship Inn, Mundesley again soon! Kind regards, The Ship Inn, Mundesley
by A verified traveler
Posted 4 Aug 2024
Beautiful individual room. Not standard soleless room. Beautiful seaview from room.
Restaurant was extremely helpful by making me a vegetarian, gluten free salad with assorted cheeses and new potatoes. This was not on the standard menu, but very tasty.
A very good experience and would love to return.
Comment from Hotel Management
6 Aug 2024 by Author, Hotel Management
Dear Gill Guilfoyle, Thank you for taking the time to complete the survey about your stay at The Ship Inn, Mundesley. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to hear you had such a wonderful stay. We think the unique seaside themed rooms and staff are pretty special too. We will make sure our superb operations team are made aware of your lovely comments. We hope to see you at The Ship Inn, Mundesley again soon! Kind regards, The Ship Inn, Mundesley
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
1 Nov 2024 by The Ship Inn team , Hotel Management
We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team.
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
1 Nov 2024 by The Ship Inn team , Hotel Management
We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team.
by A verified traveler
Posted 7 May 2024 on Hotels
Comment from Hotel Management
13 May 2024 by The Ship inn Team , Hotel Management
My apologies for the delay in responding, I have just taken over the role of looking at reviews and catching up on the responses. I am both saddened and disappointed that we failed to meet your expectations on this occasion with us and please accept our sincerest apologies. Please be rest assured that your rating will be passed on to our hotel operations management team to make sure this is highlighted to the team for improvement.
by A verified traveler
Posted 5 May 2024 on Hotels
Comment from Hotel Management
13 May 2024 by The Ship Inn team , Hotel Management
Dear Nigel, Thank you for your review, we are delighted to hear you enjoyed your stay with us so much and we will make sure our superb operations team are made aware. We look forward to welcoming you back soon.
by A verified traveler
A brilliant dog friendly place to stay
Posted 29 Apr 2024 on HotelsHaving recently got a second dog we wanted to trial a dog friendly hotel and see how well they behaved and how well we coped. We were pleasantly surprised at how well behaved both dogs were. We were very happy with the hotel staff who were all friendly, courteous and helpful. The hotel is perfectly located next to the beach access. We had a king size room and it was huge with a vast bathroom too. Plenty of room for us all to enjoy. We ate both Sunday dinner and breakfast during our stay and the food was delicious. We will definitely be returning.
Comment from Hotel Management
13 May 2024 by The Ship Inn team , Hotel Management
Dear Kirsty, My apologies for the delay in responding, I have just taken over the role of looking at reviews and catching up on the responses. We are delighted to hear you had such a wonderful stay. We think the location, dog friendliness and staff are pretty special too. We look forward to welcoming you back soon.
