Ratings based on 539 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Very convenient for a day in Norwich. Parking on site. Bus stop outside hotel but only a 10 minute walk into the centre.
Clean hotel. Good breakfast
Comment from Hotel Management
7 Nov 2024 by Emily, Hotel Management
Dear Julie,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Emily, Hotel Management
Dear David,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager
by A verified traveler
Posted 23 Sep 2024
The Annesley was a very nice, clean and well kept hotel. The staff were friendly and helpful. There were lots of different indoor and outdoor areas to sit in and relax. General decor was lovely and it looked as though they had put a lot of effort into making the place look nice and presentable.The price of our 3 night stay was very reasonable.
I didnt like the fact that the hotel did not offer air conditioning (but did have a fan available in the
room) or a small fridge for keeping drinks cold.
Yes we would definately visit this venue again.
Comment from Hotel Management
24 Sep 2024 by Emily, Hotel Management
Dear Mandy,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. Unfortunately we are unable to install air con due to our buildings being Georgian and Grade II listed, which is why we provide fans. We do have a few rooms available with a fridge, please do not hesitate to request this in the future. I do hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager
by A verified traveler from EASTBOURNE
Posted 11 Sep 2024
Not a good hotel at all. Dont bother going.
Comment from Hotel Management
12 Sep 2024 by Emily, Hotel Management
Dear Alice,Thank you for taking the time to leave a review regarding your most recent stay. I am disappointed to hear you did not enjoy your time with us and wish we had known at the time you were here so we could have done something for you. Despite the negative aspects of your stay, I do hope we can welcome you back in the future to provide you with a more superior experience.Kind Regards,Emily - Duty Manager
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Emily, Hotel Management
Dear Darren,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Emily, Hotel Management
Dear Graham,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Emily, Hotel Management
Dear Ralph,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Emily, Hotel Management
Dear Paul,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager
by A verified traveler
Posted 20 Jul 2024 on Hotels
Lovely hotel and restaurant with attentive and friendly staff. Phoned ahead at 830pm to order dinner as I was arriving at 845pm and website said restaurant stopped serving at 9pm but was told restaurant had stopped serving already. This was my only gripe.
Comment from Hotel Management
22 Jul 2024 by Emily, Hotel Management
Dear Ralph,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to hear overall you enjoyed your time with us and thank you for your kind comments towards our team. Apologies you missed out dinner, I will certainly be speaking to the members of staff on shift that evening to find out why the restaurant closed early.Kind Regards,Emily - Duty Manager
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by Emily, Hotel Management
Dear Martyn,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager
