Ratings based on 318 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Shared kitchen was fully stocked with what we needed for meals. One bathroom per floor of 3 rooms so there were people from other floors coming to ours to use the bathroom. Room was clean and comfortable. Shower was hot!
Comment from Hotel Management
8 Nov 2024 by Sashko, Hotel Management
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Katerina, Hotel Management
Dear Christopher, thank you for your feedback. Best regards
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Maria, Hotel Management
Thank you for your comments regarding our apartment hotel.We take all reviews very seriously, and your feedback will help us improve for our next guest or your next visit. Your advise on what we can improve most certainly will do so. Thank you for that. We look forward to seeing you again next time you decide to stay with us.
by A verified traveler
Posted 8 Sep 2024
Tried to reach out to properly manager to get the code when checking in, no one ever got back to us and we had to wait hours to get in. Not happy
Comment from Hotel Management
9 Sep 2024 by Mihail, Hotel Management
Dear Geri, Thank you for your kind review. We have provided you with the check-in instructions 2 days before arrival like with every guest. We are also available 24/7 and we haven't received any call from you. You messaged us and we replied in minutes. We hope to get the opportunity to host you again in the future so we can make your next stay much better. Kindest regards.
by A verified traveler from Newton
Posted 28 Aug 2024
Second time we stayed at the guest house. It is clean and the kitchen is a great feature especially traveling to Iceland with a family.
Comment from Hotel Management
29 Aug 2024 by Marie, Hotel Management
Dear Jennifer,Thank you for choosing to stay with us again! We're delighted to hear that you found the guest house clean and that the kitchen was a useful feature during your family trip to Iceland. We aim to provide a comfortable and convenient experience for all our guests, and it's wonderful to know that these aspects contributed positively to your stay. We look forward to welcoming you and your family back on your next visit!Best wishes,
by A verified traveler
Posted 22 Aug 2024
Decent place, but looked little old inside and around the property
Comment from Hotel Management
22 Aug 2024 by Ana, Hotel Management
Dear Sudharsan, Thank you for your wonderful review! We’re delighted to hear that you found the interior of our accommodation to be comfortable and decent, despite any initial impressions from the exterior. We look forward to the opportunity to welcome you back in the future. Kind regards,
by A verified traveler
Posted 20 Aug 2024
Great location. Needs much maintenance in the building…. Lots falling apart. TV advertised but no connection available.
Comment from Hotel Management
21 Aug 2024 by Maria, Hotel Management
Dear Eva, Thank you for taking the time to express your view regarding your visit to our apartment hotel. We would like to express our apologies for any inconvenience. On a positive note, we appreciate your comments on those things that you felt we are doing right. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.
by A verified traveler
Posted 16 Aug 2024
The room was big and the bed was comfortable. If you are a light sleeper like myself then the traffic road noise maybe an issue. We physically checked in at 10 pm and left at 4 AM to leave for the airport.
Comment from Hotel Management
17 Aug 2024 by Ivan, Hotel Management
Dear Sun,Thank you! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Andrija, Hotel Management
Thank you for the great rating. We hope that we can accommodate you again in the future!
by A verified traveler
Posted 9 Aug 2024
Great location
Comment from Hotel Management
11 Aug 2024 by Ivan, Hotel Management
Dear Kai,Thank you! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.
