Ratings based on 277 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Veronica M., Norton Sleep Inn, Hotel Management
Thanks for the 5 of 5 Gerry!
by A verified traveler
Posted 26 Sep 2024
The staff upon check in was very polite & helpful.
Comment from Hotel Management
27 Sep 2024 by Veronica M., Norton Sleep Inn, Hotel Management
Thank you Deana! We appreciate it!
by A verified traveler
Posted 9 Sep 2024
Nice people. Easy stay.
Comment from Hotel Management
10 Sep 2024 by Sarah M, Hotel Management
Thank you Mark for the awesome review. We look forward to seeing you again soon.
by A verified traveler
Posted 7 Sep 2024
This was our 2nd time staying there. Hotel is very clean. Beds and pillows were so comfortable. Brrakfast was delicious.
Comment from Hotel Management
8 Sep 2024 by Veronica M., Norton Sleep Inn, Hotel Management
Thank you so much Dixie! We really appreciate it and hope we'll see you a third time soon!
by A verified traveler
Posted 25 Aug 2024
The room was very comfortable, quiet and clean as well as the lobby. Breakfast was very good. Staff that checked us in was so nice and quick.n
Comment from Hotel Management
26 Aug 2024 by Veronica M., Norton Sleep Inn, Hotel Management
Thank you Dixie! We appreciate it and hope we see you again!
by A verified traveler
Posted 22 Aug 2024
Very enjoyable stay with quick checkin, welcoming staff and lobby.
The facility allows pets including cats which was a necessity for us
The room was clean with comfortable beds and big bathtub
Breakfast offered nice food options including hot options like omelets and waffles.
Comment from Hotel Management
22 Aug 2024 by Sarah M, Hotel Management
Hello Nancy,We thank you for the awesome review. We look forward to seeing you again in the future.
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Sarah M, Hotel Management
Thank you James so much for the review. We look forward to seeing you again in the future.
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Sarah M, FDM, Sleep Inn & Suites Norton, Hotel Management
Dear Rob,Thank you so much for the awesome review. We hope to see you again soon!
by A verified traveler
Posted 22 Jul 2024
The elevator was broken and will be broken until August.
Comment from Hotel Management
24 Jul 2024 by Sarah M, Hotel Management
Dear Alexis,Thank you for taking the time to complete a review. We thank you for your patience and understanding with our elevator being down. Unfortunately the part had to be ordered and we are currently awaiting it to arrive to us. We all will be relieved once it has been fixed. We hope to properly host you again once our elevator is fixed. Once again thank you for your review.
by A verified traveler
Clean & comfy.
Posted 15 Jul 2024 on HotelsNice hotel for the area. Could use some updating.
Comment from Hotel Management
17 Jul 2024 by Sarah M, Hotel Management
Thank you, Heather, for taking the time to write a review of your recent stay at our hotel. We appreciate your feedback and understand that our facilities may need updating. We are currently working on those updates, and look forward to serving you again soon.
