Ratings based on 693 Verified Reviews

3.2 out of 5
59% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2024
I like the price
4 out of 5
by A verified traveler

Posted 25 Nov 2024
I did not like the fact they have no ice machine at this hotel!
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Very attentive staff room was spotless
Comment from Hotel Management
18 Nov 2024 by Hotel Management , Hotel Management
Dear Diane, Thank you for your kind words! We are thrilled to hear that you had a great experience with our attentive staff and enjoyed the cleanliness of your room. We strive to provide excellent service and a comfortable stay, and we hope to welcome you back to Extended Stay America in the future!Sincerely,Hotel Management
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Apprécie date ,thank you
3 out of 5
by A verified traveler from pittsfield

Posted 3 Nov 2024
Limited staff around. Seemed like a housing setting.
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
Dear Melissa, We appreciate your rating and are happy your stay was pleasant. Your comments, however, indicate areas where we could better focus our attention on improving our guest experience. We will share these remarks with our associates as we continually strive to enhance our services. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2024
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Quiet, beautiful, and feels safe.
Comment from Hotel Management
31 Oct 2024 by Hotel Management , Hotel Management
Dear Dennis, Thank you for sharing your experience! We're delighted to know that your stay at Extended Stay America provided a peaceful and secure atmosphere. We hope to welcome you back soon for another relaxing visit.Sincerely,Hotel Management