Ratings based on 26 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Never again cold damp and mouldy.
Posted 23 Nov 2023 on HotelsThis is a terrible place for a person expecting a good nights sleep in a clean environment. I ended up staying in what felt a converted shed. It was cold and damp. The bedding felt wet to sleep in as it was so damp. I ended up sleeping in my t-shirt i was so cold. The pillows where brown and dirty. The carpet had not been hovered. The electrics tripped 3 times and i had to keep putting the switch back up. The tv didnt work. I had to keep getting up to use the buttons on the tv itself. The screen wasnt pink. The bathroom window did not have a cover on it, so the owners whilst walking their dog could look in. so i ended up taping a carrier bag to the window. The draft was so bad from the rear door it was blowing the key chain in the door. I actually contemplated packing up in the night and going to sleep in the van. The only good thing was the eggs in the morning which was served on burnt toast. Definitely would not advise sleeping in the shed in the winter. Will never book this place again and it should not be listed as a hotel as all the pictures displayed are not even pictures of the shed i stayed in. All where of the main house.
Comment from Hotel Management
10 Dec 2023 by Mungo, Hotel Management
Hi there. I am very sorry to hear about your unhappy experience! I confess the coldness was my mistake – I had not received your ETA and so had not turned on the heaters in time for your arrival. Even though it heats up fast (and it felt to be a cosy 25C when I served breakfast in the morning) I can fully appreciate it can be hard to shake a negative first impression! And it does sound like your stay was an unfortunate case of lots of things running together – the electrics have not done that before and the bathroom blinds are being replaced. I will investigate the bedding and the carpet – thank you for your comments.I do wish you had voiced such things at the time of your stay so they could have been remedied, or instead you could have been moved to our Morning Room (inside the main house) which might have been more to your liking. I wish you well :)
by A verified traveler
Posted 17 Oct 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by Mungo, Hotel Management
Hi Peter great to meet you and thanks for your review!
by A verified traveler
Posted 11 Jul 2023
Great stay, really friendly snd helpful host. Breakfast was fantastic.
Comment from Hotel Management
11 Jul 2023 by Mungo, Hotel Management
Hi Gareth thanks for your feedback! Hope to see you again
by A verified traveler
Posted 15 Apr 2023 on Hotels
Comment from Hotel Management
24 Apr 2023 by Mungo, Hotel Management
Thanks for your feedback!
by A verified traveler
Posted 21 Jul 2022 on Hotels
Comment from Hotel Management
30 Jul 2022 by Mungo, Hotel Management
Thanks for your stay and for your review! Hopefully see you again :)
by A verified traveler
Posted 6 Jul 2022 on Hotels
Comment from Hotel Management
30 Jul 2022 by Mungo, Hotel Management
Hi Henrik thanks for your review and sorry something didn't align for you! I hope next time you might share details of whatever was unsatisfactory (ideally during your stay or at least afterwards) so that we can address it :) I wish you well!
by A verified traveler
Posted 19 Jun 2022 on Hotels
Comment from Hotel Management
27 Jun 2022 by Iona, Hotel Management
Thanks for your review and great to meet you!
by A verified traveler
Posted 19 Jun 2022 on Hotels
Comment from Hotel Management
20 Jun 2022 by Iona, Hotel Management
Thanks for your review Peter – glad you enjoyed your stay and it was a pleasure to host you! :)
by A verified traveler
Posted 3 Apr 2022 on Hotels
Comment from Hotel Management
4 Apr 2022 by Mungo, Hotel Management
Hi Sandesh thank you for taking the time to leave a review, and I'm sorry that you seem not to have been perfectly satisfied with your stay – I wish you had let us know at the time of your stay, or perhaps left some comments in your review detailing how things could have been improved for you. Nonetheless, I wish you well!
by A verified traveler
Great character property and value money
Posted 13 Dec 2021 on HotelsLovely character property with a big room. Mungo was very accomodating and helpful throughout our stay. As it is an old property it was a little chilly in the morning.
Comment from Hotel Management
14 Dec 2021 by Mungo, Hotel Management
Hi Rebecca thanks for your stay and review! It was a pleasure hosting you, and next time more than happy to adjust the thermostat and/or show you how to work the gas fireplace :)
