Ratings based on 1,375 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Great place to stay, clean and budget friendly
by A verified traveler from San Antonio
Posted 22 Nov 2024
Great sleep over location.
Comment from Hotel Management
23 Nov 2024 by Management, Hotel Management
Thank you
by A verified traveler
Posted 22 Nov 2024
My daughter & I stayed here which was only 7 minutes from UT San Antonio for the weekend. My grandson, who goes to TX Tech in Lubbock, was playing Ultimate Frisbee w/Tech Sat & Sun. Staff was awesome, as well as our room was clean. Continental breakfast was good. I needed handicap assessible room, which our room was perfect for my needs. Price great! People awesome! Can't go wrong!
Comment from Hotel Management
23 Nov 2024 by Management, Hotel Management
Thank you so much
by A verified traveler
Posted 22 Nov 2024
I was given an uncleaned room for the first check-in. Then he changed one for me. It stinks very bad. The quilts and pillows are full of strange smell.
Comment from Hotel Management
23 Nov 2024 by Management, Hotel Management
I do believe you were accomodated and moved to a perfect room.
by A verified traveler
Posted 22 Nov 2024
The room has a humidity smell and the shower is filthy.
Comment from Hotel Management
23 Nov 2024 by Management, Hotel Management
Thank you
by A verified traveler
Posted 20 Nov 2024
First off the hotel is nestled away and near lots of shopping and dining. The desk clerk Latoya is by far one of the best clerks I have encountered and I travel a lot. Very professional and check in was fast, especially being tired she got me in no time. The room omg was amazingly clean and smells really good. The facilities are a bit much for such the low price. Breakfast was basic but gets the job done. Night shift however I didn’t get the guys name are very clueless, so if you need anything reach out to Latoya she is on point and will assure your stay is exceptional. I noticed a guest giving her a hard time and used racial slurs, which was the hardest part of my stay. The cleaning staff make sure the hotel is up to par. We decided to extend our stay. Quiet clean and affordable you can’t beat that anywhere.
Comment from Hotel Management
20 Nov 2024 by LaToya Avilez Manager, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 18 Nov 2024
Fine
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Thank you
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Management, Hotel Management
Thank you
by A verified traveler
Posted 17 Nov 2024
For the room we had it was comfortable, will definitely book the two bedroom room again. But will check before entering the room to make sure it was clean and not just make sure the linen was changed on the beds. So with that being said if you are a family of 5-6 booking this room make sure they vacuum and cleaned the tub/shower well. We found some hair on the tub. I bought bleached stray and clean off again myself before my family use the bathroom but a great hotel and staff just have to double check when booking suites
Comment from Hotel Management
18 Nov 2024 by Management, Hotel Management
Thank you for the feedback, sounds like this room was forgotten on inspection, we would have taken care of this. We appreciate guest like yourself, allow us another oppurtunity so we can show you what we are about. :) safe travels
by A verified traveler
Posted 17 Nov 2024
Nice and easy access highly recommended!
Comment from Hotel Management
18 Nov 2024 by Management, Hotel Management
Thanks
