Ratings based on 980 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 20 Sep 2024
Nice property
by A verified traveler
Posted 17 Sep 2024
The first stay at a Hampton Inn was Kalispell, Montana. Quite a nice experience so we picked this one in Reno. Convenient location. Staff were all friendly & helpful. Only issue was the room itself. The sliding barn door that doubled as bath/closet door was terrible. It wouldn’t close all the way so there was about a two inch gap & no way to latch. Also, the bathroom was immediately facing front door so if you’re sitting on toilet & someone cranks that front door open? You can wave at people in hallway! Absolutely ridiculous. Curtains on both windows were a joke. Couldn’t close them completely & left gaps in middle. Sofa bed was pretty much a joke. I know you can’t expect too much from those but trust me when I say it’s not suitable for an adult. Small kids would probably be fine with it. Water pressure in shower was abysmal!! Most people probably expect that to some degree, but between that & soft water, it was bad! If we stay in that area again, it will be a B&B most likely.
by A verified traveler
Posted 16 Sep 2024
The most I like is the location to my son and family on the west side of Reno, within 5 minutes.
by A verified traveler from San Jose
Posted 11 Sep 2024
Staff was friendly, and the hotel was clean , the only think I didn’t like was that we had to pay $75 cleaning fee for my little puppy.
by A verified traveler
Posted 6 Sep 2024
Staff is very helpful
by A verified traveler
Posted 5 Sep 2024
We always enjoy our stays at Hampton Inns
by A verified traveler
Posted 5 Sep 2024
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 31 Aug 2024
