Ratings based on 1,584 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Property was nice and had good amentities. Bathroom had a sewage smell coming fron the toilet and a stoppage in the shower. Stoppage was reported to front desk upon check out.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Beautiful old hotel. Lovely views of the city. Will definitely stay here again.
Comment from Hotel Management
24 Nov 2024 by Michael, Hotel Management
Good morning Martha,Thank so much for completing the survey. Your kind words will be celebrated with the entire staff.Happy holidays!
4 out of 5
by A verified traveler

Posted 22 Nov 2024
The hotel is very nice and staff are very helpful. The only issue we had was at night there the whole floor was occupied by students and it was very noisy. The hotel could not do much about that other than offer to move us the next day.
Comment from Hotel Management
23 Nov 2024 by Michael, Hotel Management
Good morning Gopala,Thank you so much for completing the survey, your feedback is very important to us. We are sorry to hear that you were disturbed by a group of students. In the future we will do better assigning groups away from other guests.It is our hope you give us another opportunity to serve in the near future. If I can be of any additional assistance, please let me know.
3 out of 5
by A verified traveler

Posted 20 Nov 2024
The Omni Shoreham in DC is iconic. This hotel has seen countless politicos come and go. The size of the hotel is stunning and the interior is beautiful and well throughout, the exterior is lacking. The room was sizable and clean and the beds were comfortable. However, there was just something lacking. The restaurant wasn’t open, which is tragic because it’s beautiful. My car had to parked by a valet, which is fine but then it was left unlocked for hours, and I only know because I happened to walk past and try to handle to get my phone charger. I think this is a great place for an event and a nice place to stay with kids but for all is grandeur, don’t expect too their service or amenities.
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Alton Bailey- Guest Relations Manager, Hotel Management
Hello Bhamir,Thank you for completing the survey regarding your recent stay at our property. Thank you for the kind review. I will pass it on to the team. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Good
Comment from Hotel Management
20 Nov 2024 by Alton Bailey- Guest Relations Manager, Hotel Management
Hello Ashley,Thank you for completing the survey regarding your recent stay at our property. Thank you for the kind review, I will pass this onto the team. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager
4 out of 5
by A verified traveler from Alexandria

Posted 16 Nov 2024
I treated myself to an overnight stay on my birthday. First, the good…The staff was very very friendly. The gym was awesome, and the grounds are beautiful. When I checked in I was in a room that was incredibly stuffy but they wasted no time moving me to a different room, which was much better. That said, the rooms are a bit outdated and I think the carpet could use replacing.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Alton Bailey- Guest Relations Manager, Hotel Management
Hello Juliana,Thank you for completing the survey regarding your recent stay at our property. Thank you for your kind review. I will pass it on to the team, so it motivates and inspire them. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Beautiful hotel with lots of history
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Amazing I go every year! Will be back next year too!
Comment from Hotel Management
14 Nov 2024 by Alton Bailey- Guest Relations Manager, Hotel Management
Hello Jennifer,Thank you so much for your kind review, I will ensure that I pass it on to the team. Please be safe until next year.Kindest Regards