Ratings based on 788 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from North Las Vegas
Posted 24 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Nice area
Comment from Hotel Management
16 Dec 2024 by Alan Perez, Hotel Management
Thank you for your kind review I hope that we have an opportunity to welcome you back in the future.
by A verified traveler
Posted 27 Nov 2024
Nice room and staff were great
Comment from Hotel Management
30 Nov 2024 by Alan Perez, Hotel Management
I was so happy to learn that you enjoyed your stay with us. Your encouraging words are appreciated by the entire team. We look forward to welcoming you back.
by A verified traveler from San Diego
Posted 27 Nov 2024
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Comment from Hotel Management
30 Nov 2024 by Alan Perez, Hotel Management
Hi Frank, thank you for your recent visit and kind review. We hope to welcome you back soon.
by A verified traveler
Posted 15 Nov 2024
3 short blocks from Ocean Ave. Nice outside seating area with a fireplace and fire pit. Also nice jacuzzi.
Comment from Hotel Management
18 Nov 2024 by Alan Perez, Hotel Management
Hi Kerry, Thank you for your recent stay with us. We are thrilled to read that you enjoyed Carmel!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Alan Perez, Hotel Management
Hi Katie, Thank you for your fantastic feedback! We are thrilled to hear that your overall experience at Hotel Carmel was so positive. Your satisfaction is our top priority, and we look forward to having the pleasure of hosting you again.
by A verified traveler
Posted 29 Oct 2024
Everything great except room only average.
Comment from Hotel Management
4 Nov 2024 by Alan Perez, Hotel Management
Thank you for your review. Your feedback provides information important to our ongoing improvement efforts. We endeavor to provide all of our guests with an exceptional experience. We hope to see you again very soon and provide a better room.
by A verified traveler
Posted 25 Oct 2024
The patio and spa are perfect. All staff are friendly, courteous and helpful. Brophy’s is worth a visit or two. The grounds and rooms are very clean.
Comment from Hotel Management
27 Oct 2024 by Alan Perez, Hotel Management
Thank you for your review of your recent stay at Hotel Carmel. I am so happy to know that you enjoyed your stay with us and that our associates left a lasting impression. Feedback such as yours makes our jobs a joy. I hope that we have an opportunity to welcome you back.
by A verified traveler
Posted 22 Oct 2024
Unexpected $40 charge for items we wouldn't have taken advantage.
Comment from Hotel Management
23 Oct 2024 by Alan Perez, Hotel Management
Dear Robert, Thank you for taking the time to leave your impression on Hotel Carmel, I do apologize for not introducing our amenities at check in. Your feedback is very important to us.
by A verified traveler
Posted 18 Oct 2024
Parking was limited. No help with luggage
Comment from Hotel Management
20 Oct 2024 by Alan Perez, Hotel Management
Dear Mark,I was so happy to learn that you enjoyed your stay with us. Your encouraging words are appreciated by the entire team. We look forward to welcoming you back.
