Ratings based on 140 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Columbus
Posted 30 Jul 2020
There were roaches in my room and gnats I checked out right after
Comment from Hotel Management
5 Aug 2020 by Guest Relations, Hotel Management
Dear Ric,
Pests are not common here and we are very sorry for your experience. Rest assured, we addressed any presence. We hope for another chance to impress you and we wish you the best.
by A verified traveler
Posted 20 Jul 2020
Comment from Hotel Management
21 Jul 2020 by ST, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback.
by A verified traveler
Worst night's sleep
Posted 13 Jul 2020 on HotelsWe picked this hotel for a quick overnight stay because of the price and its convenient location to the Interstate. The property is fairly sketchy and we noticed a lot of short-term "traffic" in the parking lot. The other guests/residents were fairly loud and we did not get a good night's sleep. There were other motels across the road that looked more comfortable and quieter that we would have picked if we had it to do all over again.
Comment from Hotel Management
19 Jul 2020 by TK, Hotel Management
We apologize for the issues with your stay and will work harder to rectify the problems.
by A verified traveler
Lassles
Posted 14 Jun 2020 on HotelsThe nastiest motel ihaveever been in
Comment from Hotel Management
19 Jun 2020 by Guest Relations , Hotel Management
Dear Reginald,
We want every guest to have a comfortable and pleasant stay so we apologize for any lapse in cleanliness you encountered.
We wish that we had been made aware of any concerns while you were still on-site so that we could make the proper amends.
Hopefully, you will consider coming back to stay with us again in the future. It would be our pleasure to ensure that you have the exceptional experience that you expected and that you deserve.
by A verified traveler
You get what u pay 4
Posted 29 May 2020 on HotelsKeeping in mind u get what u pay 4, it was pretty good 4 the price. The check-in clerk was adequate, not friendly or unfriendly. The room was small & run down. Definitely could use remodeling but the bed was clean and comfortable. Once again, u get what u pay 4. I would stay here again.
Comment from Hotel Management
26 Jun 2020 by TK, Hotel Management
Thank you for choosing ABVI-Columbus
by A verified traveler
Posted 5 May 2020 on Hotels
Comment from Hotel Management
26 Jun 2020 by TK, Hotel Management
Thank you for choosing ABVI-Columbus
by A verified traveler
Posted 1 May 2020 on Hotels
The roaches in the room were a game changer. When i complained they did nothing. NEVER AGAIN.
Comment from Hotel Management
6 May 2020 by Guest Relations, Hotel Management
Dear Dalyce,
We always aim to provide a comfortable visit, so it is regrettable that you encountered unwanted guests while you were with us. Rest assured, our pest service has been notified so we can resolve this issue and continue to positively improve. We have also spoken to our team about our guest service, and we hope to change your perceptions the next time you're in the area.
by A verified traveler
Totally Recommend
Posted 30 Apr 2020 on HotelsMy experience staying at America's Best Value Inn has been great, I have stayed here for the last four nights in a row. Booking a new room every night, every room has been clean. Since they have made all rooms NO SMOKING the rooms smell so clean. The hotel has a good comfortable feeling to it.
Comment from Hotel Management
26 Jun 2020 by TK, Hotel Management
Thank you for choosing ABVI-Columbus
by A verified traveler
Posted 19 Apr 2020 on Hotels
Comment from Hotel Management
21 Jul 2020 by ST, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback.
by A verified traveler
Posted 15 Mar 2020 on Hotels
Comment from Hotel Management
17 Mar 2020 by thanks abvi team, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
ABVI COLUMBUS TEAM
