Ratings based on 964 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Beautiful place and great service. Too bad about the local construction. Not their fault though.
Comment from Hotel Management
10 Dec 2024 by QT Canberra Team, Hotel Management
Hi Grant,Thank you for your review! We're glad you enjoyed the beautiful surroundings and great service. We apologize for the inconvenience caused by the local construction, and we appreciate your understanding. We hope to welcome you back soon!
by A verified traveler
Posted 9 Dec 2024
great place
Comment from Hotel Management
10 Dec 2024 by QT Canberra Team, Hotel Management
Thank you for your 5-star review! We're so glad you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
8 Dec 2024 by QT Canberra Team, Hotel Management
Thank you for the perfect rating! We're thrilled to hear you had a fantastic experience at QT Canberra. We look forward to welcoming you back again soon!
by A verified traveler
Posted 7 Dec 2024
Lobby, bar & restaurant well presented however rooms very dated and not worth the $450-$500 per night rate card paid. Rooms in need for a desperate renovation. Well off being anywhere near comparative to other QT properties.
Comment from Hotel Management
8 Dec 2024 by QT Canberra Team, Hotel Management
Hi Shayne,Thank you for your feedback. We are sorry to hear that your room was not at the high levels that we usually aim to achieve. We are working towards a refurbishment at the moment to get our product in line with the QT Brand - we hope to start this in the next 10 months. This refurbishment will include all guest rooms and will address the size and décor. This is certainly not an excuse but more so reasoning that we can appreciate how our rooms may initially present and that your feedback is being addressed.
by A verified traveler
Posted 5 Dec 2024
Average while building works around the hotel
Comment from Hotel Management
6 Dec 2024 by QTC Team, Hotel Management
Hi Trevor, Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption. Please let our team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
6 Dec 2024 by QTC Team, Hotel Management
Hi Fengho! Thank you, we’ll take that to heart. While we live for the thrill of receiving high marks, we value candid opinions most. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.
by A verified traveler
Posted 11 Nov 2024
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Comment from Hotel Management
6 Dec 2024 by QTC Team, Hotel Management
Hi Rafael! Sounds like you embraced the extraordinary. Love to hear it. Receiving reviews from aficionados like you is always a treat, and we look forward to blowing you away next time!
by A verified traveler
Posted 30 Oct 2024
Friendly
Comment from Hotel Management
10 Nov 2024 by Team QT Canberra , Hotel Management
Hi Carole,Sounds like you embraced the extraordinary. Love to hear it. Receiving reviews from aficionados like you is always a treat, and we look forward to blowing you away next time!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Team QT Canberra , Hotel Management
Hi Jo,We live for the thrill of receiving high marks and are ecstatic to hear that was your experience!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Team QT Canberra , Hotel Management
Hi Guy,Thank you for taking the time to share your feedback!We hope to welcome you back again soon.
