Ratings based on 982 Verified Reviews

4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 7 Nov 2024
Overall it is great. It is just that I have been assigned to a standard cabin even though I have opted in and confirmed for an upgrade.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
4 out of 5
by A verified traveler

Posted 3 Nov 2024
The facilities including pool, spa, basketball court, laundry are great, the cabins are a little dated and in need of refurbishment but comfortable. The air con/heater in our cabin worked intermittently. The WIFI does not reach the cabins up the back of the park where we stayed. The restaurant and coffee shop are good.
4 out of 5
by A verified traveler

Posted 2 Nov 2024
Great location and facilities. Our cabin was a little dated but clean, spacious and well maintained.
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Amazing
Comment from Hotel Management
21 Oct 2024 by Alivio Tourist Park Team , Hotel Management
Thank you Phani
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Its my first time staying in a holiday park, and it is better than what I expected. First of all the area is quite well maintained, its clean and the idea of parking your car outside the room is great for loading and unloading luggages. The fairy lights in the bbq area really makes you feel like you're in a friendly and welcoming area. Would love to do bbq outside next time. There are even kangaroos and bunnys outside in the bush area. We got a garden villa and it is very well priced for large groups. The only down side is there is not enough space or no clothes lines to hang wet clothes after playing in the pool. Would stay here again next time we in Canberra.
Comment from Hotel Management
21 Oct 2024 by Alivio Tourist Park Team , Hotel Management
Thank you for your review, we are so pleased to hear you enjoyed our park and facilities.
4 out of 5
by A verified traveler

Posted 6 Oct 2024
Overall, the property was great - it was close to the city, nice bush atmosphere and the facilities was great. The beds were a little uncomfortable - lumpy and not even.
Comment from Hotel Management
21 Oct 2024 by Alivio Tourist Park Team , Hotel Management
Thank you for your review. I will have housekeeping attend to the bedding issues noted.
3 out of 5
by A verified traveler from SEAFORD

Posted 16 Sep 2024
This property has so much potential due to its location. Beautiful setting with bushland walks close by. I was very disappointed with my cabin though. Torn and stained curtains. Inadequate kitchen utensils. Linen was clean and the bed comfortable. Probably would not return.
Comment from Hotel Management
22 Sep 2024 by Alivio Tourist Park Team , Hotel Management
Thank you for your review Kathryn. I have noted your comments on the cabin and will have housekeeping and maintenance teams work together to correct the issues straight away. We would love the opportunity to change your mind on returning and ask that you contact us at manager@aliviogroup.com.au if you're ever coming back to Canberra.
5 out of 5
by A verified traveler

Posted 12 Sep 2024
Enjoyed my stay
Comment from Hotel Management
16 Sep 2024 by Alivio Tourist Park Team , Hotel Management
Thank you for your review
5 out of 5
by A verified traveler from Paralowie

Posted 8 Sep 2024
Fantastic place for everyone to stay
Comment from Hotel Management
16 Sep 2024 by Alivio Tourist Park Team , Hotel Management
Thank you Maree. We hope to welcome you again soon