Ratings based on 994 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Great stay!
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Tiffani D. - Front Office Manager , Hotel Management
Thank you for taking the time to rate your experience. I am sorry to hear your stay was less than ideal. We would love to have you back in the future for a more comfortable stay.
by A verified traveler
Posted 29 Sep 2024
There was construction i progress which did not allow us to use the complete room and balcony.
Comment from Hotel Management
24 Oct 2024 by Tiffani D. - Front Office Manager , Hotel Management
Thank you for taking the time to share your recent experience. Our sincerest apologies for any inconvenience caused by our scheduled balcony closures, we do truly appreciate your patience and understanding. We thank you for choosing Turtle Cay Resort and do look forward to your next stay.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by C. Bright, Hotel Management
Thank You so much for your feedback. Hope to see you soon.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
9 Sep 2024 by C. Bright, Hotel Management
Thank You
by A verified traveler
Posted 31 Aug 2024
Under construction
Comment from Hotel Management
5 Sep 2024 by Tiffani D. - Front Office Manager , Hotel Management
Thank you for your rate & review of your recent stay at Turtle Cay Resort.
by A verified traveler
Posted 25 Aug 2024
property is out dated
I see terraces are closed (since last year) and never see any work being done
Room is dated and has inadequate supplies( dishes, utensils)
Comment from Hotel Management
26 Aug 2024 by Tiffani D. - Front Office Manager , Hotel Management
Thank you for taking the time to review your recent stay. Your comments have been shared with the appropriate departments so we may continue to improve.
by A verified traveler
Posted 18 Aug 2024
I saw that your bathroom toilets and shower jucoze is not even touched toilet has pup. The rest is ok I saw you are on maintenance
Comment from Hotel Management
26 Aug 2024 by Tiffani D. - Front Office Manager , Hotel Management
Thank you for taking the time to rate and review your recent experience. We apologize for any inconvenience experienced.
by A verified traveler
Posted 18 Aug 2024
We enjoyed the kids pool for my 2 yr old granddaughter but it was very noisey with the luggage carriers outside our room all hours of the night and day. So far from main attractions
Comment from Hotel Management
26 Aug 2024 by Tiffani D. - Front Office Manager , Hotel Management
Thank you for taking the time to rate and review your recent experience at Turtle Cay Resort.
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Tiffani D. - Front Office Manager , Hotel Management
Thank you for taking the review of your recent stay. We are happy to see you enjoyed your time at Turtle Cay Resort.
