Ratings based on 1,261 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Our deluxe suite was roomy and had everything we needed. Definitely a little dated but a really good value for family travel. Front desk staff was very friendly although not very professional looking. Attached ice cream and pizza place was a plus!
by A verified traveler from Mechanicsville
Posted 21 Nov 2024
I booked the property for multiple reasons. One of them being the room said it had a ceiling fan. When we got to the room there was no ceiling fan. The room was supposed to be non smoking and there were signs everywhere about not smoking in room and property but had been smoked in and smelled pretty bad. The lights were falling off the wall, the room condition was ok. Another reason we booked the room was the picture on site showed a room with a balcony and the room did not have one. I guess I should have checked that better. We ordered from the pizza place in the building and the pizza was cold when we went down to get it and the side of ranch we got was like water and smelled and tasted funny. Had to pay extra for the ranch but ended up throwing it away. The pool area was dirty with clumps of hair all over the place. There was only one elevator that worked so it took forever whenever you had to use the elevator, epically when trying to get your cart up and down from the parking garage. There was a light in the room with the couch that could only be on for a couple minutes before it started striving so we could not use the lamp in that room. When we went to play pool the pool table kept getting the balls stuck so we would have to spend extra money everytime we played a game to send balls down the pockets to get balls unstuck and then had to spend money to get those balls released to play a game.
by A verified traveler
Posted 12 Nov 2024
Stayed for 1night room was nice and very clean friendly quiet.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 22 Oct 2024
Elevator is still down. Last 3 or 4 stays only one elevator is available. I left an item in the room after I left and have been trying to reach someone to hold it and I will have a friend come get it, but no one is returning calls or emails.
by A verified traveler
Posted 21 Oct 2024
This is definitely an older hotel. However, it is average in most things, like fixtures and decor. The stove and microwave with a bake setting work great! It is located in a convenient spot, with Roma’s downstairs. Romo’s delivers to your room, and they are fantastic!
I appreciate Ocean Key’s quick responses and their always friendly and helpful nature. Judy is one of the most beautiful human beings. She is knowledgeable and discerning; she was just the friend I needed after a grueling four-and-a-half day of travel.
Their rooms are very comfortable and have all the things I need to care for my family. The televisions are large and clear, and the showers have fantastic water pressure and are hot!
by A verified traveler
Posted 18 Oct 2024
Loved it
by A verified traveler
Posted 13 Oct 2024
by A verified traveler from Bellevue
Posted 11 Oct 2024
This was a great place for us for 5 days. The rooms were nice, clean, comfortable and the kitchen was very well supplied. I was disappointed we didn’t have an ocean view but the view of the inlet was neat. The traffic on pacific Ave was loud but died down after about 10 or 11pm. The pool and game floor were awesome. Nice having a restaurant on the property. The staff were great.
by A verified traveler
Posted 2 Oct 2024
The staff was great!! Wonderful weekend getaway
