Ratings based on 996 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
HVAC very noisy. Requested assistance opening safe but no one came. An alternate room was offered but declined.
by A verified traveler
Posted 30 Oct 2024
The hotel was enjoyable because it is not my first time staying there but the bathtub kept getting backed up waters because something was clogging up the drain pipe
Comment from Hotel Management
30 Oct 2024 by abhee, Hotel Management
thank you for completing the survey regarding your recent stay at our property.It was wonderful having you as our guest! We appreciate your wonderful review scores and we want to let you know that your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 757 428 1111.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Julie T, Hotel Management
Thank you for the wonderful rating. We appreciate it and hope to see you again!
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Julie T, Hotel Management
Thank you for your review. We appriciate that you took the time to let us know about your stay. We hope to see you again in the future.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Wayne, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Wayne, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 24 Sep 2024
Love it here stayed multiple times
Comment from Hotel Management
27 Sep 2024 by Wayne, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 23 Sep 2024
The floor was dirty when we arrived and when we were ready to go to sleep, we seen a roach. We also seen another when we were leaving.
Comment from Hotel Management
23 Sep 2024 by Wayne, Hotel Management
I apologize for your experience.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Wayne, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 19 Sep 2024
