Ratings based on 1,036 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Nickel and dime "ing" fir everything. Even parking. 30 bucks a day.
Comment from Hotel Management
5 Nov 2024 by Resort Manager, Hotel Management
Dear Jeffrey, Thank you for sharing these details. We appreciate your comments about pricing and assure you that we take careful consideration to be competitively priced for our area and season. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Best Regards,Alexis LeitmanResort Manager
by A verified traveler
Posted 3 Nov 2024
Huge room which was nice but the room was not vacuumed well. The price to self park is high and should be lowered in the off season.
Comment from Hotel Management
4 Nov 2024 by Resort Manager, Hotel Management
Dear Megan, We appreciate you choosing to stay with us at Delta Hotels Virginia Beach Waterfront. We are pleased to read that you had a pleasant experience overall and that our spacious accommodations enhanced your time with us. That said, we are sorry for the oversightes made in servicing your guestroom and we can understand the frustration this caused. We are grateful for your valuable feedback, and we will share it appropriately as we are committed to improving our guest's experience. We look forward to welcoming you back soon.Best Regards,Alexis LeitmanResort Manager
by A verified traveler from Silver Spring
Posted 28 Oct 2024
This was a nice hotel that has been updated recently. The beach area is lovely and not crowded. We really enjoyed our stay.
Comment from Hotel Management
29 Oct 2024 by Resort Manager, Hotel Management
Dear Anne, We are thrilled you had a great time with us and that our intuitively designed accommodations and beach access enhanced your stay. Thank you for choosing Delta Hotels Virginia Beach Waterfront, and we look forward to welcoming you again very soon.Best Regards,Alexis Leitman,Resort Manager
by A verified traveler
Posted 28 Oct 2024
Hotel was nice and rooms were spacious. Ocean front view was spectacular!!!
Comment from Hotel Management
28 Oct 2024 by Resort Manager, Hotel Management
Dear Suresh, We are delighted to read that you could relax in our comfortable accommodations while enjoying the fantastic views of the ocean. It was a pleasure to host your visit at Delta Hotels Virginia Beach Waterfront, and we look forward to welcoming you back soon.Best Regards,Alexis LeitmanResort Manager
by A verified traveler from Torrance
Posted 26 Oct 2024
Had to move rooms. Dining was too expensive on property. Housekeeping knocked at 9am to ask when we are checking out (not appreciated).
Comment from Hotel Management
27 Oct 2024 by Resort Manager, Hotel Management
Dear Joanna, We regret to read about the inconvenience you faced in moving to another guestroom, and we can understand the frustration this caused. We are also sorry for the accidental interruption from our housekeeping staff. We will address this matter to ensure it is not repeated. We also regret your disappointment with the dining options, and we will share your comments appropriately. We hope you will revisit us for a more gratifying experience.Best Regards,Alexis LeitmanResort Manager
by A verified traveler
Posted 24 Oct 2024
Wonderful stay
Comment from Hotel Management
25 Oct 2024 by Resort Manager, Hotel Management
Dear Melody, We are thrilled you had an excellent stay at Delta Hotels Virginia Beach Waterfront, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Alexis LeitmanResort Manager
by A verified traveler
Posted 21 Oct 2024
Si
Comment from Hotel Management
22 Oct 2024 by Resort Manager, Hotel Management
Dear Mohammed, On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. Thank you for choosing us, and we hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Best Regards,Alexis Leitman,Resort Manager
by A verified traveler
Posted 21 Oct 2024
They still charge parking
Comment from Hotel Management
22 Oct 2024 by Resort Manager, Hotel Management
Dear Mohammed, We understand your frustration with the parking fee and apologize for any inconvenience this may have caused. We continually strive to offer competitive rates to our guests, and we appreciate your understanding. Thank you for choosing us, and we hope to welcome you again in the future.Best Regards,Alexis Leitman,Resort Manager
by A verified traveler
Posted 19 Oct 2024
Terrible hotel room. No lighting, laughably dark. Dirty walls, broken toilet, crappy blankets. Decent beach, okay restaurant.
Comment from Hotel Management
20 Oct 2024 by Resort Manager, Hotel Management
Dear Lindsay, Our goal is to provide fresh and modern accommodations to all our guests; therefore, we apologize for the issues you encountered with your guestroom. We are sorry for the oversight made when servicing your room, and we can understand the frustration this caused. We will address this with our housekeeping associates, and we appreciate you bringing your attention. We regret your disappointment with the overall look and feel of our property, and we will share your comments appropriately for your future modernization plans. We are grateful for your valuable feedback and hope you will give us another opportunity to deliver you a more fulfilling experience.Best Regards,Alexis LeitmanResort Manager
by A verified traveler
Posted 16 Oct 2024
The rooms and common areas could use some better cleaning and attention to detail. The view from our room was incredible and the room was a great size. Wish there was a door to the bedroom and bathroom. Not very convenient when you have someone with you on the hide a bed sofa.
Comment from Hotel Management
17 Oct 2024 by Resort Manager, Hotel Management
Dear Luke, Thank you for choosing to stay with us at Delta Hotels Virginia Beach Waterfront. We are pleased to read that you overall had a pleasant experience and that our fantastic views enhanced your time with us. That said, we are sorry for the cleanliness issues you encountered, and we can understand the frustration this caused. We are grateful for your valuable feedback, and we will share it appropriately as we are committed to improving our guest's experience. We look forward to welcoming you back soon.Best Regards,Alexis LeitmanResort Manager
